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Sales Consultant
Отличное предложение для частичной занятости с очень привлекательным пакетом льгот (скидка 50%, бесплатные продукты, бонусы). Известный бренд и четкие условия оплаты делают вакансию очень конкурентоспособной в сфере ритейла.
Сложность вакансии
Позиция начального уровня, требующая отличных навыков общения и опрятного внешнего вида. Основная сложность заключается в необходимости быстро изучить ассортимент ароматов и освоить техники проведения процедур для клиентов.
Анализ зарплаты
Предлагаемая ставка £13.45 в час выше среднего рыночного уровня для продавцов-консультантов в Йорке, который обычно составляет £11-12. С учетом бонусов и льгот, совокупный доход выглядит очень привлекательно.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Sales Consultant position at the Molton Brown York Outlet store. With a deep appreciation for Molton Brown’s heritage of British craftsmanship and its iconic status in the luxury fragrance market, I am eager to bring my passion for high-end customer service to your team.
I am particularly drawn to your personalized selling approach and the opportunity to provide sensorial experiences, such as fragrance consultations. My background in retail has equipped me with the communication skills and positive attitude necessary to exceed KPIs while maintaining the high grooming standards expected of a brand ambassador for Kao. I am excited about the prospect of contributing to the success of the York store and growing within such an ethical and purpose-driven company.
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Описание вакансии
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our York Outlet store. This is a part-timeopportunity, working 22.5 hours per week.
As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can- do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPI’s and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.45
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
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Навыки
- Communication Skills
- Customer Service
- Sales
- Stock Management
- Luxury Goods
- Fragrance Consultation
- KPI Achievement
Возможные вопросы на собеседовании
Проверка понимания специфики работы с премиальным сегментом.
Что для вас означает «сервис класса люкс» и как вы планируете обеспечивать его в нашем магазине?
Оценка навыков продаж и умения работать с потребностями клиента.
Как бы вы подошли к клиенту, который просто зашел «посмотреть», чтобы предложить ему консультацию по ароматам?
Работа в ритейле ориентирована на результат.
Расскажите о случае, когда вы успешно достигли или перевыполнили план продаж. Что вам в этом помогло?
Важно для поддержания атмосферы бренда.
Как вы справляетесь с многозадачностью, когда нужно одновременно обслуживать покупателя и следить за порядком в торговом зале?
Проверка лояльности и знаний о компании.
Какой ваш любимый продукт Molton Brown и как бы вы презентовали его покупателю?
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- Страна
- Великобритания
- Зарплата
- 15 736 ₽