Sales Operations Project Manager (SQL, Power BI)

Описание вакансии

Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

\*This role requires experience in Sales Operations

Overview:  Acquire, analyze and report on Inovalon internal Sales data and information. Will collaborate with other team members, such as Sales Operations Directors, Subject Matter Experts, etc. to aid in gathering, interpreting and reporting pertinent information to the client.  Will work with in Salesforce CRM with heavy SQL and Power BI skills needed.  Should have a background in sales or revenue operations.

Open to "remote" locations but a preference to Eastern or Central time zones due to where the majority of our teams are located.  Although Inovalon does sometimes sponsor work visas this role is not eligible to do so, as such you must be eligible for work with any employer in the United States now and in the future.

Duties and Responsibilities:

Data Analysis and Reporting

In this role, you will be responsible for collecting and analyzing large datasets to identify trends, patterns, and areas for improvement. Your tasks may include:

• Collecting and analyzing sales data from various sources, such as CRM systems, marketing automation tools, and customer feedback platforms.
• Creating comprehensive reports on sales performance, including metrics such as revenue growth, win rates, and sales cycle length.
• Identifying trends and patterns in sales data to inform business decisions and drive growth.
• Presenting findings to stakeholders, including sales leaders, product managers, and executives, to drive data-driven decision making.

Sales Forecasting

Your responsibilities will include developing accurate sales forecasts, analyzing historical data and market trends, and adjusting forecasts based on new information. Your tasks may include:

• Developing accurate sales forecasts using historical data, market trends, and business intelligence.
• Analyzing historical sales data to identify patterns and trends that inform forecasting models.
• Adjusting forecasts based on new information, such as changes in market conditions or sales strategies.
• Communicating forecasts to leadership and other stakeholders to inform business decisions.

CRM Management

You will be responsible for maintaining and optimizing CRM systems to ensure data accuracy, completeness, and usability. Your tasks may include:

• Maintaining and updating CRM systems to ensure data accuracy and completeness.
• Ensuring data integrity and security, and performing regular audits to identify areas for improvement.

Sales Territory and Quota Management

Your responsibilities will include designing and optimizing sales territories, setting and adjusting sales quotas, and analyzing territory and quota performance. Your tasks may include:

• Designing and optimizing sales territories to maximize revenue potential and minimize overlap.
• Setting and adjusting sales quotas based on business goals, market conditions, and sales performance.
• Analyzing territory and quota performance to identify areas for improvement and optimize resource allocation.
• Recommending changes to territory and quota structures to drive business growth and improved sales performance.

Technical Skills

To succeed as a Sales Operations Analyst, you'll need to be proficient in the following technical skills:

• Data analysis tools: Excel, SQL, PowerBI, and other data visualization tools are essential for data analysis and reporting.
• CRM systems: Experience with CRM systems like Salesforce, HubSpot, or Microsoft Dynamics 365 is crucial for managing and maintaining sales data.
• Sales automation tools: Familiarity with sales automation tools like Outreach, SalesLoft, or ZoomInfo can help you streamline sales processes.
• Basic programming skills: Knowledge of programming languages like Python, R, or SQL can help you perform advanced data analysis and automation tasks.

Analytical Skills

• Problem-solving: You should be able to identify problems, analyze data, and develop solutions to improve sales performance.
• Data interpretation and visualization: You'll need to be able to interpret complex data, identify patterns, and present findings in a clear and concise manner.
• Critical thinking and pattern recognition: You should be able to analyze data, identify trends, and develop insights that inform business decisions.
• Actionable insights: You'll need to be able to translate data into actionable recommendations that drive sales growth and improvement.

Business Acumen

Solid understanding of business concepts, including:

• Sales processes and metrics: You should be familiar with sales metrics, such as conversion rates, sales cycles, and revenue targets.
• Industry trends and best practices: Staying up-to-date with industry trends, benchmarking, and best practices can help you develop effective sales strategies.
• Financial concepts: You should understand financial concepts like ROI, profit margins, and revenue growth to make informed business decisions.
• Strategic thinking and planning: You should be able to develop strategic plans to drive sales growth and improvement.

Soft Skills

• Communication: You should be able to communicate complex data insights and recommendations to both technical and non-technical stakeholders.
• Collaboration and teamwork: You'll need to work closely with sales, marketing, and other teams to drive sales growth and improvement.
• Presentation skills: You should be able to present data insights and recommendations in a clear and concise manner.
• Adaptability and willingness to learn: You should be able to adapt to changing business needs, new tools, and emerging trends.

By possessing these skills and qualifications, you'll be well-equipped to drive sales growth, improvement, and success as a Sales Operations Analyst.

Education:

• Associate’s degree required
• Bachelor’s Degree preferred.

Physical Demands and Work Environment:

• Sedentary work (i.e. sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include less than 5% locally usually for training purposes.

Inovalon Offers a Competitive Salary and Benefits Package

In addition to the base compensation, this position may be eligible for performance-based incentives.

The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That’s why Inovalon offers a valuable benefits package with a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more.

Base Compensation Range

$65,100—$95,000 USD

This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)

If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply.  Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.

By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.

Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.

To review the legal requirements, including all labor law posters, please visit this link

To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link