Senior Account Director

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About the Role

We are seeking a Senior Account Director to own and lead the strategic relationship with key brands and campaigns within Monks Paris for one of our big tech clients. You will translate business goals into integrated, data-informed campaigns, steward cross-functional teams, and ensure profitable, high-quality delivery. Serve as the primary liaison for clients, guide strategy and stewardship, and drive growth through ongoing value and trusted partnership.

Responsibilities:

• Act as the primary strategic and operational lead for a portfolio of accounts; manage expectations, set milestones, and conduct regular business reviews.
• Drive revenue growth through renewals, upsell, and cross-sell opportunities; own the development of proposals, statements of work, and commercial models.
• Lead cross-functional teams (Creative, Strategy, Media, Data, Tech) to deliver integrated campaigns that meet client goals and timelines.
• Translate client goals into actionable roadmaps; provide strategic recommendations and measurable performance insights.
• Oversee project scoping, budgeting, forecasting, and profitability; monitor monthly/quarterly financial performance against targets.
• Ensure high-quality client communication, risk management, and issue resolution; manage escalations with confidence.
• Support new business efforts with compelling briefs, proposals, and contributions to pitches.
• Maintain strong client relationships, ensuring satisfaction, retention, and long-term partnership growth.
• Monitor campaign performance analytics; derive insights and guide optimization and reporting.
• Ensure compliance with contracts, approvals, and agency policies; uphold quality standards across all work.
• Lead and develop account teams, fostering a collaborative culture and career growth.

About You

The essentials:

• 8+ years of account management experience in digital advertising, marketing, or related agencies; track record handling high-value, high-volume interdisciplinary work.
• Demonstrated ability to manage large-scale, multi-channel campaigns (e.g., social, influence, video) and deliver on client objectives.
• Strong leadership and relationship-building skills; proven ability to influence, negotiate, and present to senior stakeholders.
• Excellent organizational skills, budget literacy, and comfort with Excel/Google Sheets for forecasts, P&L, and reporting.
• Strategic thinker with a data-driven mindset, able to turn insights into actionable recommendations.
• Clear, confident communicator with excellence in written and verbal presentation; adept at facilitating workshops and client meetings.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission. 

#LI-RE1 #LI-Hybrid

About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.