Senior HR Manager, Global Support

Описание вакансии

Company Description

Givebutter is the most-loved nonprofit fundraising and CRM platform, empowering millions of changemakers to raise more, pay less, and give better. Nonprofits use Givebutter to replace multiple tools so they can launch fundraisers and events, use donation forms and donor management (CRM), send emails and text blasts—all in one place. Use of the Givebutter platform is completely free with a 100% transparent tip-or-fee model.

Givebutter has been certified as a Great Place to Work® every year since 2021, and is the #1 rated nonprofit software company on G2 across multiple categories.

Our mission is to empower the changemaker in all of us. We believe giving should be fun, so you’ll want to do it again, and we also believe that work should be fun, so that you’ll have the greatest impact. We are excited to hear from talented people who want to work with other talented people in making the world a butter place—and have fun along the way.

Role Description

Givebutter is seeking a Senior HR Manager to support our rapidly scaling, globally distributed organization. This role partners closely with People leadership to ensure our international teammates across Asia and Latin America have a consistent, high-quality employee experience while operating in a compliant, efficient, and people-first way across multiple countries. This is a high-impact role for someone who thrives in building structure, improving processes, and supporting global teams with both empathy and operational rigor.

\*Please note, we're currently only considering candidates based in Austin, TX, for this role.

What You’ll Do

HR Operations & Employee Experience

• Own onboarding and off-boarding for the global Support team members across multiple time zones.
• Oversee payroll coordination, HRIS data integrity, and compliance across EOR (Employer of Record) environments.
• Serve as primary People Team partner for the Support org, ensuring consistent communication, documentation, and employee experience.
• Manage employee relations matters in partnership with People Leadership, escalating effectively when needed.
• Support contract updates and compliance in collaboration with our EOR, as well as our in-house legal and finance partners.

Global People Programs

• Run performance cycles, including building manager pre-work, tracking milestones, and supporting employees through the process.
• Translate Givebutter’s People programs (performance, engagement, career frameworks, leadership principles) into operational processes suitable for globally dispersed teams.
• Ensure Value alignment across regions while honoring country-specific norms and expectations.

International HR Infrastructure

• Serve as the point of contact for our EOR partners, ensuring seamless operations across Asia and Latin/South America.
• Maintain consistency in policy interpretation, documentation, and employee support across the U.S., Philippines, Puerto Rico, Mexico, and future locations.
• Partner with Support Leadership on headcount forecasting, workforce planning, and international staffing needs.

Recruiting Operations for Support

• Own posting, scheduling, and resume review for all Support roles.
• Partner with hiring managers to design efficient interview processes and ensure a high-quality candidate experience.
• Keep pipelines organized, well-documented, and moving quickly, with an emphasis on clarity and speed during high-volume hiring cycles.

What You’ll Bring

• 5-7+ years of HR experience, with a strong background supporting globally dispersed teams; experience with Asia (required) and South/Central America (preferred).
• Experience partnering with leaders in high-growth or high-volume operational environments (Support, CX, Operations, etc.).
• Comfort navigating multiple employment models, including EORs; prior Deel experience is a strong nice-to-have.
• Strong HR operations toolkit: you thrive in process, documentation, consistency, and systems.
• Clear communication style across cultures and time zones, with the ability to set boundaries, uphold standards, and earn trust quickly.
• Ability to work independently and exercise sound judgment while maintaining alignment with People Leadership.
• A steady, calm presence; able to support teams experiencing organizational growth, shifting expectations, and significant scale.

More about Givebutter

Benefits

• Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
• Health Insurance:We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
• Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
• Mental Health:Givebutter health insurance plans come with access to a TalkSpace membership.
• 401k: We offer a 3% 401k match for all eligible employee's.
• Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
• Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
• Parental Leave:We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
• Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
• Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
• Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
• Charitable Giving:Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
• Professional Development:We offer learning and development reimbursement opportunities.
• Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.

Interview Process

Below is a high-level outline of our standard interview process

1. Recruiter Screen: A 30-minute conversation to learn more about your background, walk through the role, and ensure mutual alignment on expectations, values, and logistics.
2. Hiring Manager Interview: A deeper dive into your relevant experience, skillset, and working style. This is your first opportunity to connect directly with the person who may be your future manager.
3. Assessment (technical or non-technical): This stage will vary based on the role. It could involve a live coding session, case study, or take-home project. Some roles may include two parts to this stage to evaluate both practical skills and problem-solving approaches
4. Values Interview: A conversation with team members focused on how you align with our core values and leadership principles.
5. References: We connect with a few folks you’ve worked closely with to get a better picture of your working style and impact.
6. Offer: If all goes well, we’ll move to the offer stage!

Please note, we will have an AI note-taking tool join most of our interviews.

Hi potential new butterslice! A recent study from LinkedIn showed that most women apply to jobs only when they meet 100% of the requirements, whereas men will hit the apply button if they hit 60%. Givebutter is committed to building a diverse and inclusive team. So to the women and nonbinary folks out there feeling unsure if you're a perfect fit, we strongly encourage you to apply!