Senior Partner Operations Analyst

Описание вакансии

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role:

Glean is seeking a Senior Partner Operations Analyst to help scale the operational backbone of our partner business. This role supports partner managers with the systems, insights, and operational support needed to reduce friction in the partner sales process and improve visibility across partner motions. You will own day-to-day partner systems support, help operationalize partner deal workflows, and improve reporting, data quality, and execution across the partner organization.

You will:

• Support and improve partner systems, including Salesforce, partner workflows, and related operational processes.
• Help run partner deal workflows, including quoting, approvals, order flow, and marketplace or co-sell transactions.
• Build and maintain partner reporting, dashboards, KPI tracking, and ad hoc analysis to improve pipeline visibility and decision-making.
• Support partner intake and deal registration processes while working cross-functionally with Partner Managers, Sales Ops, Finance, and Systems.

About you:

• 5-7+ years of experience in Partner Operations, Revenue Operations, Sales Operations, Deal Desk, Business Systems, or a similar GTM operations role.
• Strong working knowledge of Salesforce, plus familiarity with Revenue Cloud / CPQ and partner transaction workflows.
• Experience with partner-facing systems or PRM tools, along with strong reporting and dashboarding skills.
• High attention to detail, strong communication skills, and the ability to work across globally distributed teams.
• Comfort using modern AI-assisted productivity tools is a plus; experience with cloud marketplace motions, partner attribution, or Salesforce administration is preferred.

Location:

This role is hybrid (4 days a week in our Bangalore office)

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.