Senior / Principal Program Manager - Controllership (Bangkok Based, Relocation Provided)

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About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Opportunity

We’re hiring a Senior Program Manager / Principal Program Manager (level of individual candidates to be determined as part of interview process based on experience and fit) to lead strategic as well as tactical cross-functional initiatives across the organization, including but not limited to covering Accounting and Finance Operations (e.g., AP, AR, Credit Risk, Accounting, Collections and other cross functional initiatives). This role requires a delivery leader who can manage and present to stakeholders at all levels, including C-suite executives, and has sufficient finance and accounting knowledge to translate strategies and problems into clear, actionable plans—driving clarity, alignment, and measurable outcomes across workstreams.

In This Role, You Will:

• Lead end-to-end delivery of controllership, finance operations and other initiatives: scoping, planning, execution, change management, and post-implementation tracking.

• Build and maintain actionable plans with clear milestones, dependencies, owners, and governance cadences - supporting owners to unblock issues and keeping delivery on track.

• Drive program discipline: clear business requirements, decision logs, timelines, and measurable success metrics.

• Act as the central point of alignment across teams—identify misalignment early, facilitate decisions, and ensure timely escalation when needed.

• Partner with teams outside Finance (Product, IT, Legal, Commercial) to design and implement end-to-end solutions as needed.

• Prepare and deliver executive-ready materials (steerco decks, one-pagers, decision memos) highlighting progress, issues, and trade-offs to senior leadership including C-suite.

Example Initiatives You May Manage:

• Coordinate improvement of specific metrics across organization like cash flow metrics for example through better AR collections prioritization, dispute resolution workflows, payout timing optimizations, and operational controls.

• Enhance the balance sheet reconciliation process through a more robust review mechanism and improving reconciliation standards.

• Establish new business models and ensure scalable finance processes are in place (accounting treatment alignment, operational workflows, controls, reporting readiness).

• Cross-functional finance initiatives involving tooling, automation, data flow changes, and operating model redesign.

What You’ll Need to Succeed:

• 8+ years in program management or project management, preferably in consulting or finance transformation environments.

• Strong problem-solving skills; comfortable structuring ambiguous strategies and/or problems into executable plans.

• Demonstrated ability to influence without authority and manage complex stakeholder environments across multiple teams.

• Proven experience producing and presenting executive-level communications (e.g. steering committees, senior leadership updates).

• Sound working knowledge of accounting and finance operations concepts.

• Excellent written and verbal communication in English.

• Ability to thrive in a fast-paced environment.
• Experience in relevant industries such as travel tech, e-commerce and fintech is a plus.
• Experience with finance transformation, controllership operations or large-scale process redesign.

• Familiarity with internal controls, audit requirements, and governance models (SOX experience a plus if applicable).

• Experience partnering with product/engineering or data teams on process/tooling changes.

• Relevant certifications that augment program management like PMP / PRINCE2 / Agile are a plus.
• Confident, structured, and able to drive decisions in senior forums.
• Comfortable challenging assumptions and resolving conflict constructively.

• Detail-oriented while maintaining a strong grasp of business outcomes.

• High ownership, bias for action, and strong follow-through.

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Discover more about working at Agoda

• Agoda Careers https://careersatagoda.com
• Facebook https://www.facebook.com/agodacareers/
• LinkedIn https://www.linkedin.com/company/agoda
• YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.