Senior Product Manager II (Internal Tooling)

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Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• Paid holidays and flexible, take-it-as-you-need-it scheduled time off
• A culture built on innovation that values big ideas, no matter where they come from
• A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace
• Equity in a rapidly growing startup backed by top-tier VCs

TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH

We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? 👀

As a Senior Product Manager II, you are responsible for driving continued expansion, and implementing requirements to drive stratospheric growth of HCP Products. You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to move us rapidly forward. Our agile product team is a tight-knit group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right path, balancing business and customer toward world-class results.

You have the experience in making tough and high-impact decisions that influence the direction of the business. You are obsessed with making the world a better place through customer experiences. You have the instincts and life experiences that will push our already incredible product team to the next level. You wake up every day fixated about your business and your product. In short – you are a world-class innovator that knows how to deliver.

We deeply know our customers, our industry, and our business. By joining our team, you sign up to grow personally and professionally, and help others do the same.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

In your day to day, you will:

• Define product vision and strategy, identifying opportunities that align with company objectives and customer needs
• Conduct market research, analyze competitive trends, and gather customer feedback to inform product direction
• Prioritize product features and initiatives based on impact and feasibility
• Collaborate with cross-functional teams to develop and validate impactful solutions
• Guide and mentor Product Designers to ensure strong design execution and customer experience
• Lead sprint planning, backlog prioritization, and product roadmap development
• Define success metrics and ensure alignment with key stakeholders
• Oversee execution of complex product initiatives, ensuring teams deliver high-quality features efficiently
• Lead and oversee large-scale product launches, ensuring smooth execution and adoption
• Mentor and support developing product team members as they grow in their roles

We think this role is for you if have...

• 6+ years of experience in product management
• Bachelor's degree in a related field or equivalent work experience
• Proven track record of leading high-impact product initiatives from concept to launch
• Experience with ‘growth stack’ tools (i.e. Amplitude, Segment, Braze, LaunchDarkly)
• Expertise in agile development, product strategy, product lifecycle management, and UX best practices
• Strong understanding of go-to-market commerce enablers (i.e. payments, subscriptions, loyalty programs)
• Demonstrated ability to align teams around a strategic vision and execute effectively
• Experience working with Salesforce being a preferred

What will help you succeed???

• Excellent communication and collaboration skills, with the ability to work effectively across teams
• Strong analytical skills, with the ability to make data-driven decisions
• Experience in a SaaS or technology-focused company preferred
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment
• Passion for user experience and deep customer empathy
• Exceptional problem-solving and analytical skills, leveraging data to drive business impact
• Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.   #LI-Remote