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Senior/Staff Product Manager
Оценка ИИОтличная позиция в стабильной международной компании с сильной культурой и прозрачными бонусами (VSOP). Предложение включает расширенный соцпакет для Лондона и работу над социально значимым продуктом.
Сложность вакансии
Оценка ИИРоль требует высокого уровня ответственности (Staff level) и глубокого опыта работы с Data Science и ML. Необходимо умение балансировать интересы партнеров-водителей и клиентов в условиях сложного маркетплейса.
Анализ зарплаты
Оценка ИИПредлагаемая роль Senior/Staff уровня в Лондоне соответствует верхнему сегменту рынка. Учитывая наличие VSOP (опционов) и расширенного пакета страхования, совокупный доход конкурентоспособен для техсектора Великобритании.
Сопроводительное письмо
I am writing to express my strong interest in the Senior/Staff Product Manager position within the Marketplace team at Blacklane. With over five years of experience in product management and a proven track record of optimizing complex ecosystems, I am drawn to Blacklane’s mission of redefining premium chauffeur services through data-driven innovation and sustainable practices. My background in collaborating with Machine Learning and Data Science teams aligns perfectly with your need for a leader who can enhance offer-matching efficiency and partner scheduling.
In my previous roles, I have successfully managed end-to-end product lifecycles, focusing on balancing the needs of diverse stakeholders—from service providers to end-users. I am particularly excited about the challenge of optimizing the partner experience in your marketplace, ensuring that every chauffeur has the right tools to grow their business while maintaining Blacklane's high standards for guest reliability. I am eager to bring my analytical mindset and collaborative approach to your London-based team and contribute to the continued success of your global operations.
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Описание вакансии
At Blacklane, we are building the future of sustainable chauffeur-driven mobility. Our Marketplace team plays a crucial role in providing chauffeur partners with the right offers to help them fill their schedules and grow their businesses. We are seeking a Senior/Staff Product Manager to take ownership of this vital area, ensuring a seamless and optimized marketplace experience that supports our partners and guarantees guests a reliable and premium ride.
YOUR CHALLENGE:
As a Senior/Staff Product Manager for the Marketplace team, you will:
- Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences.
- Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection.
- Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements.
- Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet.
- Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements.
- Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap.
- Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals.
ABOUT YOU:
We’re looking for someone who brings:
- 5+ years of product management experience, at least 2 years as a Senior Product Manager.
- Proven success in managing end-to-end product lifecycles and launching data-driven product improvements.
- Strong analytical skills with a data-driven mindset.
- Excellent communication and stakeholder management skills, with the ability to articulate complex concepts to both technical and non-technical audiences.
- Experience working closely with engineering and design teams to deliver successful outcomes.
- You have worked directly with Data Science or Machine Learning Teams.
- A collaborative mindset and the ability to thrive in a fast-paced, agile environment.
- Bonus points if you have experience working with logistics, transportation, or B2B marketplace products.
About Blacklane
Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.
Our Company Culture & Values
Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Our culture is powered by our commitment to three core values: Care, Drive and Excellence.
- Care - We are invested in each other's well-being and professional growth.
- Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery.
- Excellence - We understand our customers so we can exceed expectations.
We support our people through initiatives like Employee Resource Groups (ERGs), mentorship programs that bring our values to life.
We welcome—and actively support—employees to create or join the communities that are important to them.
✨ Why join Blacklane? At Blacklane, our Compensation and Benefits strategies are designed to be fair and market-aligned. We combine base salary with variable elements and long-term incentives as part of our overall rewards framework. All employees participate in our company-wide Virtual Stock Option Plan (VSOP), sharing in Blacklane’s long-term success.
In addition, we offer a benefits package tailored to each location, supporting health, wellbeing, time off, learning, and local needs. Some of the benefits for this role and country include:
Local perks – UK (London)💙 100% employer-paid health insurance for you and your dependents, with 24hr GP access
🌴 28 vacation days per year, increasing with tenure
🏦 Company pension with up to 5% employer contribution
🍽️ Twice‑weekly Just Eat lunch vouchers for UK hub employees
💪 Your Mental and Physical Health → No compromise with Nilo and Wellhub🎓 Continuous learning & certified coaching
🏢 Hybrid setup: 3 days a week in our London office
🚀 Fair pay and shared success through our VSOP program
🚘Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective.
Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!
We place great value on equal opportunities. Therefore, we welcome everyone to apply!
Curious to see us in action? Let’s go!
→ Watch us on Amazon Prime
→ Listen to our CEO in Startup insider episode #1643
→ Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture
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Навыки
- Product Management
- Data Science
- Machine Learning
- Stakeholder Management
- Agile
- Data Analysis
- Logistics
- B2B Marketplace
Возможные вопросы на собеседовании
Проверка опыта работы с алгоритмами и данными, что критично для этой роли.
Расскажите о самом сложном проекте, где вы работали с командой Data Science для оптимизации маркетплейса. Каких метрик вы достигли?
Важно понять, как кандидат находит баланс в двустороннем маркетплейсе.
Как вы расставляете приоритеты, когда интересы партнеров-водителей (chauffeurs) вступают в конфликт с ожиданиями конечных клиентов (guests)?
Оценка стратегического мышления и понимания специфики логистики.
Какие ключевые показатели эффективности (KPI) вы бы внедрили для оценки 'здоровья' маркетплейса Blacklane в новом регионе?
Проверка лидерских качеств и умения работать с кросс-функциональными командами.
Опишите ситуацию, когда вам пришлось убеждать стейкхолдеров в необходимости изменения дорожной карты продукта на основе данных.
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Как бы вы улучшили процесс распределения заказов, чтобы минимизировать количество невыполненных запросов в пиковые часы?
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