Sr. Alpha/Beta Program Manager

Описание вакансии

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

What you'll be doing

• Plan, initiate, test and manage information technology (IT) projects.
• Lead multiple concurrent Alpha/Beta programs.
• Recruit diverse Alpha and Beta users, manage their interaction, and gather feedback through surveys and direct engagement.
• Organize and analyze user feedback to identify key themes and issues, generating reports to influence product decisions.
• Collaborate with Engineering and Product Management teams on testing workflows for new features, conduct internal acceptance testing, and manage device distribution.
• Facilitate company-wide communications, maintain transparency on progress and risks, and coordinate with external vendors and partners.
• Develop strategic plans for testing phases, ensure regulatory and security compliance, and mentor junior program managers.
• Up to one day per week telecommuting may be permitted.

You are required to have

• Bachelor’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering, or related field.
• 5 years of progressive experience in the position or a related occupation.
• Will accept a Master’s degree or foreign equivalent in Computer Science, Computer Engineering, Electronics Engineering, or related field and 3 years of experience in the position or a related occupation.
• Must have at least 2 years of prior work experience in the following:

+ SQL or JQL to design and execute complex queries in Jira to extract, analyze, and interpret data—enabling actionable insights and data-driven decision-making.

+ Applying program management principles and industry best practices, including stakeholder alignment, risk assessment and mitigation, cross-functional team coordination, and milestone tracking.

+ Curating assignments resembling test cases to validate software features and streaming device functionality, enabling feedback collection for improvement.

+ Acquiring and using domain knowledge in Digital TV, set-top boxes (STB), and audio/video devices.

+ Using Jira and Confluence for task management, progress tracking, and team collaboration.

+ Interpreting metrics and user feedback to refine workflows utilizing Tableau, Looker, or comparable business intelligence tools.

Up to one day per week telecommuting may be permitted.

The annual salary for this position for CA only is $204,000-$357,000.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

#LI-DNI

Our Hybrid Work Approach

Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

Accommodations

Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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