Sr. Manager, Product Management

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Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Senior Manager, Product Management - Commerce

San Diego, CA

Sony Interactive Entertainment is looking for an accomplished, customer obsessed and results oriented Product Management leader to deliver world class customer experiences in the commerce space. 

Responsibilities

• Define product vision and strategies, using domain expertise, identifying market opportunities and addressing customer needs.
• Orchestrate competitive analysis, market, and user research to define user journey and satisfaction metrics to champion the voice of the customer.
• Manage product roadmaps, align business and technical needs, turn data and insights into actionable projects, prioritize features and determine rollout strategy.
• Collaborate with design and engineering teams to build best-in-class solutions, balancing long-term platform needs and short-term journey optimizations.
• Build positive relationships with business stakeholders, drive priorities aligned to business goals and communicate product roadmaps. Support go-to-market planning and execution.
• Partner with data teams to set effective measurement frameworks all along products’ lifecycle. Ensure features are backed by relevant metrics, and that success is measured on an ongoing basis. Understand and communicate effectively how your product is used in market.
• Partner with legal and compliance teams to create a customer-centric, compliant and optimized experiences.
• Lead a team of senior product managers and develop their skills and capabilities.
• Be a champion of PlayStation's cultural values - driving innovation and collaboration at all levels.

Requirements:

• Bachelor’s degree or equivalent.
• 8+ years of demonstrated experience in product management.
• 2+ years of experience leading a team of product managers.
• Experience in managing subscriptions or e-commerce products, with deep knowledge of key consumer journeys (onboarding, activation, funnel optimization, content engagement, churn management, personalization).
• Experience in payments, e-commerce, gaming preferred.
• Demonstrable experience developing long-term, multi-year product strategies, and product roadmaps. Experience with agile product development.
• Excellent presentation skills and ability to communicate effectively with a variety of stakeholders.
• Consistent track record in thinking strategically, working collaboratively and leading the delivery of complex and highly impactful projects.
• Strong analytical abilities and data-driven decision-making, with proven attention to detail.

Please refer to our Candidate Privacy Notice for more information about how we process your personal information, and your data protection rights.

At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.

Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. 

In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.

The estimated base pay range for this role is listed below.

$199,400—$299,200 USD

Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.

Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.