- Страна
- США
- Зарплата
- 70 000 $ – 90 000 $
Откликайтесь
на вакансии с ИИ
Trade Desk Representative
Оценка ИИОтличный социальный пакет, включая бонусы, акции и питание, в сочетании с сильным брендом в индустрии трейдинга. Однако требование полной занятости в офисе может подойти не всем.
Сложность вакансии
Оценка ИИВысокая сложность обусловлена обязательным наличием лицензий FINRA (Series 3, 7, 63) и требованием 100% работы из офиса в Чикаго. Кандидат должен обладать глубокими знаниями опционов и фьючерсов.
Анализ зарплаты
Оценка ИИПредлагаемый диапазон $70,000 - $90,000 полностью соответствует рыночным стандартам Чикаго для лицензированных специалистов торгового деска. С учетом бонуса 8-12% совокупный доход конкурентоспособен.
Сопроводительное письмо
I am writing to express my strong interest in the Trade Desk Representative position at tastytrade. With my FINRA Series 3, 7, and 63 certifications and over three years of experience in high-volume brokerage environments, I have developed a deep understanding of complex option execution mechanics and portfolio margin accounts. I have long admired tastytrade’s mission to democratize trading and empower individual investors through education and innovative technology.
In my previous roles, I have excelled at analyzing customer positions and explaining the nuances of various trading strategies, which aligns perfectly with your requirement for a representative who can assist self-directed investors. I am highly proficient in using Salesforce and Slack to manage customer interactions efficiently and am comfortable working in a fast-paced, in-person environment. I am eager to bring my technical expertise and passion for financial markets to the tastytrade team in Chicago.
Составьте идеальное письмо к вакансии с ИИ-агентом
Откликнитесь в tastytrade уже сейчас
Присоединяйтесь к команде экспертов tastytrade в Чикаго и поднимите свою карьеру в финтехе на новый уровень!
Описание вакансии
Company Name:tastytrade
Role:Trade Desk Representative - Inbound Phone Representative/Inbound Chat and Email Representative
Location:Chicago, IL – In-Person
Licensure Required:FINRA Series 3, 7, and 63 Certified
As a Trade Desk Representative with tastytrade,you will be responsible for providing effective customer service for tastytrade customers by utilizing sharp, in-depth knowledge of all retail brokerage services. This would include trading software features and functionality, account management, and any other questions about the tastytrade platform.
What You’ll Do:
- Work schedule: Monday - Friday, 7 AM - 4 PM or 8 AM - 5 PM, depending on staffing needs
- Provide friendly, accurate, and efficient support via phone calls
- Assist customers with complex option order execution
- Analyze customers positions and provide advantages and disadvantages for various strategies
- Work with customers to identify their needs as self-directed investors and provide solutions in a timely manner
Who You Are:
- Comfortable commuting to the office 5 days/week
- FINRA Series 3, 7, and 63 Certified
- Familiar with Regulation T and portfolio margin accounts
- Strong interpersonal skills, effective in customer interactions, and ability to identify appropriate solutions
- Extremely proficient with use of technology
- Salesforce, Slack, Teams
- Understanding of option execution mechanics and pricing
- Knowledge of futures and options on futures
- Ability to multitask in a fast-paced environment
- At least 2-3 years of experience in a similar role with high call volume
Company Perks + Benefits:
- Performance Bonuses
- Stock Purchase Options
- 401k Plan
- Medical/Dental/Vision Benefits
- Continued Education Support
- 20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)
- 10 Paid Sick Days
- Gym Membership Reimbursement
- Commuter Benefits
- Pet Insurance
- Wellness & Mental Health Programs
- Charitable Donation Matching
- Two Paid Volunteer Days Off
- Daily catered lunch when in the office
- Full kitchen with snacks and beverages
- In-building gym
- Shuttle to/from Metra
Salary Range: $70,000 - $90,000
The actual salary offered will be based on the candidate's level of experience and qualifications
Discretionary performance bonus: 8-12% of base salary based on individual and company performance
About IGNA + tasty
IG North America is home to tastytrade, tastylive, tastyfx, and tastycrypto—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a global fintech leader with 50+ years of experience.
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.
We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users.
Location:Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.
tastytrade | tasty*live*| tastyfx | tastycrypto
1330 W Fulton Market, Chicago, IL 60607
\*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
Создайте идеальное резюме с помощью ИИ-агента
Навыки
- FINRA Series 7
- FINRA Series 63
- FINRA Series 3
- Options Trading
- Futures Trading
- Salesforce
- Slack
- Microsoft Teams
- Customer Service
- Financial Markets
Возможные вопросы на собеседовании
Проверка технических знаний, необходимых для консультирования клиентов tastytrade.
Можете ли вы объяснить разницу между маржинальными требованиями Regulation T и Portfolio Margin для сложной опционной стратегии?
Роль предполагает работу с активными трейдерами, где ошибки стоят дорого.
Опишите случай, когда вам пришлось исправлять ошибку в исполнении ордера клиента. Как вы минимизировали риски?
Оценка способности кандидата обучать клиентов, что является частью философии бренда.
Как бы вы объяснили концепцию 'implied volatility rank' начинающему трейдеру?
Проверка стрессоустойчивости в условиях высокой нагрузки.
Как вы расставляете приоритеты при одновременном поступлении звонков, чатов и сложных тикетов по исполнению сделок?
Проверка знаний специфического инструментария компании.
Каков ваш опыт работы с фьючерсами на фьючерсы и каковы основные риски при торговле этими инструментами в экспирацию?
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- Страна
- США
- Зарплата
- 70 000 $ – 90 000 $