Veterinary Customer Service Representative

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🐾 Love animals? Low-key obsessed with great customer service? This one’s for you.

We’re on the hunt for a friendly, organized, high-energy Customer Service Representative (CSR) to be the first vibe our clients and their pets experience when they walk through the door.

If you’re a people person who thrives in a fast-paced environment and can keep things running smoothly (even when the lobby is buzzing), keep reading.

✨ The Role (aka front desk MVP) - Full Time

As our CSR, you’ll be the go-to for all things client experience. You set the tone, keep the schedule on lock, and make sure every pet parent feels heard and cared for.

What you’ll do:

• Welcome clients and their pets with a warm, professional attitude
• Answer phones and respond to questions with confidence and care
• Schedule appointments and manage the clinic calendar like a pro
• Process payments and handle basic administrative tasks
• Keep the reception area clean, organized, and inviting
• Support the team to help the clinic run efficiently

🐶 What We’re Looking For

• A genuine love for pets and people
• Strong communication and multitasking skills
• Positive, upbeat, and dependable energy
• Customer service experience required
• Veterinary or healthcare experience? Big bonus
• Ability to stay calm, cool, and collected in a fast-paced setting

💼 What You’ll Get

• Competitive pay + benefits
• Opportunities for growth and development
• A supportive, team-first work culture
• Daily serotonin boosts from adorable pets
• A role where you make a real difference for families and their furry besties

If you’re ready to be the friendly face that keeps everything running smoothly, we’d love to meet you.

Apply today and let’s make tails wag. 🐾