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Assistant Store Manager
Отличная позиция в престижной компании с сильным социальным пакетом, включая бонусы от продаж и значительные скидки на продукцию. Четкие перспективы развития внутри глобальной корпорации Kao.
Сложность вакансии
Роль требует минимум 2 года опыта в управлении розничной торговлей и отличных навыков анализа KPI. Основная сложность заключается в поддержании стандартов люксового обслуживания и управлении командой в оживленной локации.
Анализ зарплаты
Зарплата указана как 'конкурентоспособная'. Для позиции Assistant Manager в Манчестере рыночный диапазон составляет £24,000–£28,000 в год, что соответствует уровню ответственности в люксовом сегменте.
Сопроводительное письмо
I am writing to express my strong interest in the Assistant Store Manager position at your Trafford store. With over two years of experience in retail management and a deep appreciation for Molton Brown’s heritage of craftsmanship and British style, I am confident in my ability to drive sales and lead your team to excellence. My background in high-end retail has equipped me with the commercial acumen and customer-centric approach necessary to maintain the premium standards your brand is known for.
I am particularly drawn to Molton Brown’s commitment to ethical practices and the 'Kirei Life' philosophy. In my previous roles, I have successfully coached teams to exceed KPIs while ensuring a luxury shopping experience that fosters customer loyalty. I look forward to the possibility of bringing my passion for fragrance and leadership skills to the Trafford team and contributing to the continued success of the Kao group.
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Откликнитесь в moltonbrown уже сейчас
Присоединяйтесь к легендарному британскому бренду и станьте лидером в мире роскошной парфюмерии в Trafford Centre!
Описание вакансии
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao´s global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown’s signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
We are seeking an experienced Assistant Store Manager with a passion for luxury to help lead our Traffordstore!
Position: Assistant Store Manager –Full Time
Location:Trafford
Hours per Week: 37.5
Salary: Competitive Salary on Offer!
What we offer to our Assistant Store Managers:
- A 50% staff discount to use on all of your favourite Molton Brown products
- Up to 25 days holiday (depending on years of service) + Bank Holidays
- A day off on your birthday!
- A quarterly store bonus scheme up to 0.70% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Enhanced family leave
- Company Health allowance
- Access to Gym Discounts
- Wellbeing Support
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Recognition Awards
- Exclusive access to our e-Learning platform (including access to qualifications, certifications and memberships)
The Assistant Store Manager role:
- An Assistant Store Manager for Molton Brown will support in being the driving force of our business demonstrating a will to win, passion for people and demonstrates exceptional standards of execution
- Has sound strategic and analytical thinking in order to make commercial decisions to support the Store and team achieving sales, KPI’s and business profit through inspirational motivation
- Is a role model in delivering the principles of our customer service programme, knowing what excellence looks like whilst motivating others to achieve also
- Supports the Store Manager to develop a highly effective team through engaging communication, coaching and training, empowering individuals to reach their full potential
The Perfect Assistant Store Manager Candidate:
- Minimum of 2 years retail management experience
- Experience within the fragrance and beauty retail environment is desirable
- An excellent communicator
- An engaging and successful leader
- Proven commercial acumen
- Customer Centric approach
- Flexibility in working arrangements to suit business requirements including some travel to other stores
#LI-KW1
Molton Brown is part of Kao founded in Japan in 1887, Kao is passionate about making a difference in people’s lives with our high-quality products and services to create a Kirei Life for all – a beautiful life that respects the needs of our consumers and customers as well as the planet. We never compromise on quality and craft our products with care for the consumer and the environment. As a company driven by purpose and strong corporate values, we pride ourselves to be listed among the World´s Most Ethical Companies since 17 consecutive years. Our corporate philosophy, the Kao Way, guides us in everything we do – acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: Having been selected among the World´s Most Ethical Companies for 17 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
What we offer: A friendly and flexible work environment with competitive salaries, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward entrepreneurial thinking and innovation.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
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Навыки
- Retail Management
- Sales Management
- KPI Analysis
- Customer Service
- Coaching
- Team Leadership Training
- Fragrance Knowledge
- Visual Merchandising
Возможные вопросы на собеседовании
Проверка коммерческого мышления и умения работать с показателями эффективности.
Как вы используете данные KPI для повышения производительности магазина и мотивации команды?
Оценка навыков управления персоналом и коучинга.
Опишите ситуацию, когда вам пришлось обучать сотрудника для улучшения его показателей продаж. Каков был результат?
Проверка соответствия стандартам люксового бренда.
Что для вас означает 'исключительный клиентский сервис' в контексте премиального парфюмерного бренда?
Оценка лидерских качеств в стрессовых ситуациях.
Расскажите о случае, когда вам пришлось принимать сложное управленческое решение в отсутствие директора магазина.
Проверка интереса к бренду и его ценностям.
Почему вы хотите работать именно в Molton Brown и как наши ценности (целостность, мастерство) резонируют с вашим стилем работы?
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