Business Development Representative

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For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday.

Smartsheet is looking for a dynamic Business Development Representative to provide pre-sales support. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to begin your career in sales or make a career transition into the SaaS industry.

With a commitment to investing in the APJ region to better serve new and existing customers in Australia, New Zealand, Japan and the greater Asia Pacific geography, Smartsheet opened up its third international office in Sydney in January 2020. This is an opportunity to be a part of Smartsheet at this exciting time, working with an outstanding team to build and expand the Smartsheet brand across an established market.

You Will:

• Partner and work with the Commercial Sales teams - including Account Executives, Customer Success and Professional Services.
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools.
• Setting qualified prospect meetings with our Sales Executives
• Strategically prospecting key account targets & contacts
• Hold thoughtful and engaging conversations over the phone and email.
• Be the subject matter expert on Smartsheet products and services
• Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, linkedin, cold calling and/or using our other sophisticated software sales tools.
• Influence and manage multiple outbound sequence campaigns in our sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
• Leverage taught sales techniques to maximize prospect interactions
• Maintain high level of activity with the intent to qualify and create exponential sales pipelines
• Other duties as assigned

You Have:

• Desire to learn and grow, possessing a strong work ethic.
• Competitive spirit, self-motivated, driven, and a desire to be successful.
• Capability of understanding customer pain points, requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity; remaining driven and resilient
• Degree or relevant work experience
• Preferred prior telesales experience

Get to Know Us:

At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.

Equal Opportunity Employer:

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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