Business Solution Manager

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About Us

Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence.  

We help health plans break down data silos to create a single, trusted data foundation. That foundation powers better decisions —so plans can improve outcomes, reduce waste, and deliver better experiences for members and providers alike.  

Backed by $100M from top investors, we’re tackling big challenges in an industry that’s ready for change.  Our platform enables GenAI use cases by delivering clean, connected, and reliable healthcare data that can support automation, prioritization, and decision workflows—and it’s why we are leading the way.

Our innovation begins with people. We are bold, curious, and collaborative—because the best ideas come from working together. Ready to make an impact? Join us and let's build the future together.

About the Role

We are seeking an experienced Business Solution Manager to support client engagements by translating business needs into effective, data‑driven solutions. This role partners closely with clients and internal teams to define requirements, validate solutions, and ensure successful delivery across a range of business domains and data use cases.

Your day to day

Client Solutions & Requirements Management

• Lead client requirements gathering and analysis in partnership with subject matter experts
• Develop clear, structured Business Requirements Documents (BRDs) including acceptance criteria and non‑functional requirements
• Translate client needs into solution deliverables such as reports, dashboards, data extracts, and analytical views

Solution Validation & UAT

• Validate delivered solutions against documented requirements and acceptance criteria
• Support and coordinate User Acceptance Testing (UAT) with client teams, working in alignment with internal QA resources

Cross‑Functional Collaboration

• Partner with Product, Engineering, Account Management, Program Management, and Sales teams to deliver client solutions
• Contribute client insights to product roadmap discussions and solution improvements

Client Relationship & Enablement

• Act as a trusted client partner throughout implementation and ongoing engagement
• Support client onboarding, training, and enablement activities
• Assist internal teams in understanding client use cases and solution intent

Product & Process Improvement

• Maintain strong awareness of product capabilities, enhancements, and releases
• Identify opportunities to improve processes, solution quality, and client satisfaction

What you bring to the team

• Bachelor’s degree in Business, Computer Science, Information Systems, or equivalent relevant professional experience
• 5+ years of experience in business analysis, solution management, or client‑facing roles in software or data‑driven environments
• Proven experience gathering, documenting, and validating business requirements
• Ability to communicate effectively with both technical and non‑technical audiences
• Strong organizational skills with the ability to manage multiple priorities
• Analytical, detail‑oriented problem solver with a collaborative mindset
• Self‑motivated, adaptable, and comfortable working in a fast‑paced environment

What you’ll get in return

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

Our Commitment as an Equal Opportunity Employer

As a mission-led technology company helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we dedicate resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

At the heart of who we are is a commitment to continuously and intentionally building an inclusive culture—one that empowers every team member across the globe to do their best work and bring their authentic selves. We carry that same commitment into our hiring process, aiming to create an interview experience where you feel comfortable and confident showcasing your strengths. If there’s anything we can do to support that—big or small—please let us know.