Career Coach – (Mandarin Fluency)

Описание вакансии

Founded in 2014 by CEO Kate Ryder, Maven is the world’s largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven’s award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause. Employers and health plans trust Maven’s end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs.

At Maven, we believe better care can’t wait. Together, we can make sure it doesn’t have to. We provide you with the flexibility and support you need to do your best work— so you can deliver the compassionate, evidence-based care women and families need now more than ever.

Maven Clinic has been recognized as a leader in healthcare, culture, and innovation, receiving awards leading authorities across several industries, including:

• FORTUNE #1 Best Workplace in Healthcare
• Fast Company #1 Most Innovative Company in Health
• Great Place to Work certified
• Inc. Best Workplaces
• Becker’s Hospital Review, 150 Top Places to Work in Healthcare
• Best Virtual Clinic, Medtech Breakthrough Awards

About this Role:

Maven is looking for a mission-driven, empathetic Career Coach (ICF-Certified) based in Singapore, Japan, Hong Kong, or Australia who is fluent in Mandarin to support our members through virtual coaching services.

As a Maven provider, you will connect with members globally, helping scale access to high-quality, personalized career support. You will join a curated provider network spanning 30+ specialties and 350+ subspecialties, all dedicated to delivering holistic, high-value care. As we continue to expand across 175+ countries, we are growing our best-in-class global provider network.

If you are passionate about empowering individuals to achieve their professional goals, navigate career transitions, and build meaningful careers, you would be a great addition to our team.

What You'll Do:

• Provide 1:1 virtual coaching to members via 30-minute video consults on career development, transitions, and goal-setting
• Support members with job search strategies, resume review, and interview preparation
• Guide individuals through career pivots, return-to-work journeys, and leadership development
• Help members build confidence, clarify career direction, and overcome professional challenges
• Offer culturally sensitive coaching tailored to diverse, global populations
• Document session summaries in Maven’s practice management system (MPractice)
• Collaborate with Maven’s Care Delivery team to ensure member needs are met and appropriate follow-ups are recommended
• Act as an ambassador of Maven’s care model, delivering empathetic, high-impact coaching

Who You Are:

• Currently residing in Singapore, Japan, Hong Kong, or Australia
• Fluent in English and Mandarin (spoken and written)
• Certified career coach accredited by the International Coaching Federation (ICF) — ACC, PCC, or MCC required
• Proven experience in career coaching, workforce development, or talent development (3+ years preferred)
• Experience supporting diverse populations, including early-career professionals, mid-career transitions, or working parents is a plus
• Strong communication, active listening, and goal-setting skills
• No history of professional misconduct or ethical violations
• Able to commit approximately 2 hours per week; this is a part-time, independent contractor role
• Comfortable delivering coaching via a digital platform; prior virtual coaching experience preferred
• Passionate about helping individuals grow, succeed, and navigate meaningful career paths

Opportunity Highlights:

• Flexibility. Meet with members virtually, when and where it’s convenient for you.
• Expand your practice. Supplement your regular practice through Maven’s proprietary, secure telehealth platform:

• Provide care via video and private messaging
• Participate in unique opportunities, e.g. moderating community forums, leading virtual member classes, writing or reviewing educational articles
• In-person referrals to your practice

• Training & events. Optional participation in Maven sponsored lectures, panels, and/or other speaking opportunities as needed

Benefits & Perks:

Our provider network delivers exceptional care to our members, 24/7/365. At Maven, we understand the quality of the provider experience is inextricably linked to the quality of patient experience. When you work with Maven, you’ll do some of the most impactful work of your career with a support system that includes the team, flexibility, tools, and tech you need to unlock the highest standard of care. You’ll have:

• The opportunity to connect with 30+ specialty types
• A support system, including a Care Support Team, to answer your questions, handle paperwork, manage referrals and ensure continuity of care
• The opportunity to serve Maven members around the globe, with language and care matching services
• Membership in a world-class network of health and clinical experts across fields

We seek and embrace experts from all backgrounds, cultures, and communities to mirror and better care for our ever-growing member base. 

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.