Client Partner

Описание вакансии

Mammoth Growth is a modern data analytics consultancy. We use our unique combination of agnostic tools expertise and data-driven decision making to help our clients grow and thrive in an ever-changing marketplace. We are world-class business consultants who optimize systems to deliver measurable business outcomes. We have completed 850+ engagements with clients in all areas - e-commerce, SaaS, media, D2C, B2B - from start-ups to enterprise.  Mammoth is trusted by industry leaders from Dropbox to Calendly to verify their data, manage their reporting infrastructure, develop growth strategy and provide recommendations and insights that achieve measurable results.

We're hiring a Client Partner to own retention and expansion across our client portfolio. This is a revenue-carrying role — you'll be responsible for ensuring clients renew, identifying growth opportunities, and closing expansion deals.

You're not hunting net-new logos. You're growing the accounts we already have by building deep relationships, understanding client needs, and driving additional value.

What You'll Own

Client Revenue

• Retention: Own renewals and contract extensions
• Expansion: Identify and close upsell opportunities — new workstreams, scope increases, extended engagements
• Pipeline: Maintain a healthy expansion pipeline across your portfolio

Client Relationships

• Build trusted relationships with client stakeholders, including executives
• Regular touchpoints, QBRs, and proactive communication
• Serve as the client's advocate internally

Client Health

• Monitor account health and flag risks early
• Coordinate with delivery teams to ensure client satisfaction
• Drive to zero surprise churn

What You Won't Own

• Net-new logo acquisition (that's our CEO and Head of Practice)
• Technical solutioning (our architects handle that)
• Day-to-day delivery execution (our delivery managers and consultants own that)

You'll work closely with all of the above, but your job is revenue and relationships.

What We're Looking For

• Experience in account management, client success, or client partner roles — in professional services, consulting.
• Track record of retaining and expanding client relationships
• Comfortable building relationships at the executive level
• Proactive — you find opportunities, you don't wait for them
• Strong communicator who can navigate complex client organizations
• Familiarity with data, analytics, or marketing technology is a plus but not required

We love working with people who like to laugh, smile and joke around.

We provide rapid career advancement, exposure to a huge range of business challenges, amazing clients and competitive compensation.

We are 100% Remote. Our team is fully distributed (before Covid and forever), allowing you the flexibility of working from home. At this time, we are unable to provide sponsorship. Must be a resident or green card holder of the U.S.,U.K. or Canada.

So, what are you waiting for?