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Community Liaison Officer
KoBold Metals — это высокотехнологичный единорог в сфере добычи, предлагающий уникальную возможность работать на стыке ИИ и экологии. Позиция важна для успеха компании, предполагает высокую ответственность и влияние на социальное развитие регионов.
Сложность вакансии
Роль требует высокого уровня эмоционального интеллекта, умения разрешать конфликты и готовности к частым поездкам в сельскую местность. Основная сложность заключается в балансировании интересов международной компании и местных сообществ.
Анализ зарплаты
Предлагаемая роль CLO в международной компании уровня KoBold обычно оплачивается выше среднего по рынку Замбии для НКО, но сопоставима с крупными горнодобывающими предприятиями. Указанный диапазон отражает рыночные ставки для специалистов с опытом 3-5 лет в данном регионе.
Сопроводительное письмо
I am writing to express my strong interest in the Community Liaison Officer position at KoBold Metals. With over four years of experience in stakeholder engagement and social performance within the mining sector, I have developed a deep understanding of how to build lasting, trust-based relationships between industrial operations and local communities. My background includes successfully managing complex grievance mechanisms and facilitating community forums that ensure all voices, including vulnerable groups, are heard and respected.
I am particularly drawn to KoBold’s innovative approach to mineral exploration and its commitment to social license as a core business value. In my previous roles, I have demonstrated the ability to navigate traditional leadership structures and local government dynamics to mitigate social risks and implement impactful CSR initiatives. I am a Zambian national with the cultural fluency and professional maturity required to represent KoBold effectively in the field, and I am eager to contribute to your mission of sustainable resource discovery.
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Описание вакансии
About the Company
The mining industry has steadily become worse at finding new ore deposits, requiring >10X more capital to make discoveries compared to 30 years ago. The easy-to-find, near-surface deposits have largely been found, and the industry has chronically under-invested in new exploration technology, relying on the manual techniques of yesteryear – even as demand accelerates for copper, lithium, and other metals to build electric vehicles, renewable energy, and data centers.
KoBold, a privately held company, builds AI models for mineral exploration and deploys those models alongside our novel sensors to guide decisions on KoBold owned and operated exploration programs. In the six years since founding, KoBold has become by far both the largest independent mineral exploration company and the largest exploration technology developer. Our data scientists and software engineers, who come from leading technology companies, jointly lead exploration programs with our renowned exploration geologists.
KoBold has proven its first discovery with materially less capital than the industry average and found one of the best copper deposits ever discovered: the copper is far more concentrated than the global average of copper mines, and this asset alone is expected to generate meaningful revenue for decades. KoBold has a portfolio of more than 60 other projects, each of which has the potential for another high-quality discovery.
KoBold is seeking to engage a Community Liaison Officer (CLO) who will serve as the primary interface between the company and host communities by building trusted relationships, facilitating effective two-way communication, managing community issues and grievances, and supporting the implementation of community development and social investment initiatives that contribute to sustainable local development and social license to operate.
About the Position
KoBold is seeking to engage a Community Liaison Officer (CLO) who will serve as the primary interface between the company and host communities by building trusted relationships, facilitating effective two-way communication, managing community issues and grievances, and supporting the implementation of community development and social investment initiatives that contribute to sustainable local development and social license to operate.
The Community Liaison Officer is responsible for day-to-day engagement with communities within KoBold’s direct and indirect areas of impact. The role covers stakeholder consultation, grievance management, project support, data collection, reporting, and coordination with internal departments to ensure that company activities are aligned with community expectations, regulatory requirements, and social commitments.
Responsibilities
- Build and maintain constructive relationships with traditional leaders, local government, community structures, and vulnerable groups.
- Conduct regular sensitization meetings, consultations, and community forums on company activities and projects.
- Facilitate community participation in planning and decision-making processes.
- Maintain an up-to-date stakeholder database and engagement plan.
- Communicate company plans, timelines, and impacts clearly to communities and provide timely feedback from communities to internal departments.
- Support the preparation of reports, briefs, and communication materials, and coordinate awareness campaigns on projects, health, safety, and environmental matters.
- Receive, register, and track community complaints and grievances; investigate issues in coordination with relevant departments and facilitate fair and timely resolution of disputes.
- Maintain grievance logs and provide regular analysis and reporting.
- Assist in the planning and implementation of CSR projects (health, education, agriculture, water, livelihoods, local content).
- Mobilize communities and beneficiaries for program participation and support beneficiary selection and verification processes.
- Prepare weekly and monthly reports on engagement activities and issues raised, and maintain proper documentation of meetings, consent, and commitments.
- Identify emerging social risks, tensions, or community concerns, and provide early warning to management on potential conflicts.
- Support mitigation measures and stakeholder strategies, and ensure compliance with company policies and regulatory requirements.
Qualifications
- Minimum 3–5 years’ experience in: Community engagement or stakeholder relations, CSR or social performance programs in NGO, development, or mining community projects.
- Demonstrated experience working directly with traditional leaders, local authorities, government departments, and community structures.
- Experience in grievance management, conflict resolution, and consultation processes.
- Experience in Stakeholder mapping and engagement planning, Community mobilization and facilitation skills.
- Knowledge of national and international social safeguards, and sustainable development principles.
- Proficiency in MS Office (Excel, Word, PowerPoint) report writing and documentation.
- High level of integrity, cultural awareness, and professional maturity, with the ability to operate effectively in a diverse, cross-functional team.
- Ability to work independently in rural/field settings
- Willingness to travel frequently within project areas
- Valid driver’s license (preferred)
- Fluency in English (written and spoken); knowledge of local languages is an advantage.
KoBold Metals is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunities for people of any race, color, ancestry, religion, sex, gender identity, marital status, national origin, age, citizenship, disability, or veteran status.
This position is (Contract)
This position is a full-time contract
At this time, we are only accepting applications from Zambian nationals.
Location: Chililabombwe and Choma
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Навыки
- Stakeholder Engagement
- Conflict Resolution
- CSR
- Grievance Management
- Stakeholder Mapping
- Microsoft Office
- Report Writing
- Community Mobilization
Возможные вопросы на собеседовании
Проверка навыков управления конфликтами в специфическом контексте отрасли.
Опишите случай, когда вам пришлось разрешать серьезный конфликт между местным сообществом и горнодобывающей компанией. Каков был результат?
Оценка понимания местной специфики и уважения к традициям.
Как вы подходите к выстраиванию отношений с традиционными лидерами и старейшинами в новых районах присутствия?
Проверка знания международных стандартов социальной ответственности.
Какими международными стандартами социальной защиты (например, IFC) вы руководствуетесь в своей работе?
Оценка способности работать с данными и отчетностью.
Как вы организуете процесс регистрации и отслеживания жалоб (grievance management), чтобы ни одно обращение не осталось без внимания?
Проверка мотивации и готовности к полевым условиям.
Готовы ли вы к длительным командировкам в отдаленные районы Чилилабомбве и Чома и как вы адаптируетесь к работе в полевых условиях?
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