Data Operations Analyst

Описание вакансии

As JFrog is growing as a company and the volume of our customer data and interactions increases, managing this growing dataset becomes more complex and requires dedicated teams to ensure data accuracy, completeness, and relevance.

Our Revops group is committed to enhancing overall operational efficiency and the right infrastructure to support the Growth strategy. A key factor to achieve it is by keeping our CRM customer data accurate and up-to-date.

The JFrog RevOps team is looking for a driven and talented Data Quality Analyst for maintaining the integrity, quality and consistency of our data within the CRM system.

As a Data Operations Analyst at JFrog you will..

Data Entry and Maintenance:

• Oversee data entry processes and ensure accurate and timely updates in the CRM Account records that are related to JFrog Marketing, Sales and Finance.
• Utilize data enrichment tools and services to validate Account records
• Regularly review and clean duplicates, perform merge actions, delete and update outdated or irrelevant data in the CRM
• Manage queue of Data change request and Meet SLA guidelines

Data Quality Management:

• Conduct data audits cadence and identify inaccuracies or inconsistencies
• Collaborate with operational teams (Marketing, RevOps, Finance and IS) to ensure data accuracy and identify areas that are not aligned with the data governance and Policies
• Conduct root cause analysis for data quality issues andTrack & monitor data integrity for newly launched Sales and Marketing Business Processes in the CRM

AI & Automation:

• Use AI tools to detect anomalies, duplicates, and data inconsistencies
• Leverage AI-driven features to drive insights and efficiencies to Customer facing teams
• Apply AI-assisted analysis to identify root causes of data quality issues  recommend corrective actions of Business processes

To be a Data Operations Analyst at JFrog you need..

• 3+ years of experience in data management role, in a B2B Enterprise companies

Familiarity with AI tools (e.g., ChatGPT, Microsoft Copilot) to support data analysisAbility to validate and critically assess AI-generated outputsDetail-oriented mindset with excellent organizational and time management skills.Proficiency in Sales Cloud of Salesforce CRM, including data entry, reporting, Objects

• Excellent analytical and problem-solving skills with a keen attention to detail

Excellent communication and interpersonal skills to effectively interact with cross-functional teams and stakeholders.Excellent written and verbal English.

Advantageous Expertise

• Familiarity with Data Enrichment Tools
• Familiarity in Lead-to-Cash funnel and Processes

Hands on experience with building AI agents and AI automations

Note: JFrog is located in Bangalore (Bellandur) and we follow a hybrid work model (3 days in office is mandatory).