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Director of Experience Retail
Оценка ИИЭто уникальная возможность для топ-менеджера возглавить розничное направление в одном из самых обсуждаемых технологических стартапов мира. Высокий уровень ответственности, работа с известными инвесторами и амбициозные цели делают эту вакансию крайне привлекательной.
Сложность вакансии
Оценка ИИРоль требует исключительного сочетания стратегического планирования и операционного совершенства. Кандидату необходимо управлять глобальной экспансией в условиях стартапа, отвечая за P&L и масштабирование бизнеса в 100 раз за 3 года.
Анализ зарплаты
Оценка ИИДля позиции уровня Директора в Лондоне в быстрорастущем технологическом секторе, рыночные оценки обычно начинаются от £120,000. Учитывая масштаб ответственности (глобальный охват) и стадию компании, общая компенсация может быть значительно выше за счет опционов и бонусов.
Сопроводительное письмо
I am writing to express my strong interest in the Director of Experience Retail position at Nothing. Having followed Nothing’s journey from its inception in London to becoming a global challenger, I am deeply impressed by your commitment to putting design and emotion at the heart of technology. With over a decade of experience in global retail expansion and a proven track record of managing complex P&L across diverse markets, I am confident in my ability to drive your retail business to the 100x growth target outlined in your 3-year strategy.
In my previous roles, I have successfully led multi-country store rollouts and developed standardized operating procedures that maintain brand integrity while allowing for local market nuances. I thrive in high-growth, fast-paced environments and possess the entrepreneurial mindset necessary to bridge the gap between HQ brand vision and on-the-ground retail execution. I am particularly excited about the opportunity to work with your world-class investors and leadership team to create physical touchpoints that make technology feel exciting again for millions of users worldwide.
Составьте идеальное письмо к вакансии с ИИ-агентом
Откликнитесь в nothing уже сейчас
Присоединяйтесь к Nothing, чтобы переосмыслить будущее ритейла и масштабировать уникальный клиентский опыт на глобальном уровне!
Описание вакансии
About Nothing
Nothing exists to make tech feel exciting again.
We’re building a different kind of technology company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look and feel to how we communicate and show up in culture, we believe technology should make you feel something.
Founded in London in 2020, we’ve grown from idea to global challenger in just a few years. Backed by GV (Google Ventures), EQT Ventures, and C Ventures, and investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we’re now sold in 40+ markets with millions of users worldwide.
As a part of Nothing’s growth 3-year-strategy, with our accelerating retail store growth globally, we are hiring a Direct of Experience Retail, based in London, to drive further growth in physical experience touchpoints as long as point-of-sales.
Reporting to the VP of Growth, you will be mapping out an aggressive pipeline with country teams, overseeing overall P&L of the global stores, driving world class customer experience and value proposition, retail activation & relationship programs, optimizing our day-to-day business omni-channel as well as leading retail partnerships and marketing to in purpose to help us scale to the next level of growth.
Country expansion experience on physical retail programs and marketing/partnership development are an important part of this role.
What You'll Do
- Empower Nothing experience retail store business topline to grow 100x in 3 years.
- Strategize 3 years' global experience retail expansion plan by country, map out store opening pipeline with country team supported by store economic analysis and ensure the retail experience journey aligns to the brand strategy and target audiences.
- Build experience in retail tiering structures and strategies.
- Develop a global retail standard operating procedure and adopt it at the country level, for new store openings as well as daily store operations.
- Develop with HQ marketing & Country teams on worldwide experience retail commercial calendar & retail marketing activation campaigns with VM execution which aligns with the global marketing & sales calendar.
- Work closely with the country teams and People team to build local retail competencies, set up the right structure and actively participate in talent acquisition and development.
- Work closely with the Brand & Retail support team to develop a model-store concept and guideline with a standardized VM display system across different tiers & sizes of stores.
- Work closely with the Retail support team & country teams to manage construction, VM and inventory at store level.
- Manage with country teams on monthly store P&L, revenue forecasts, operating expense, sales analysis data, operating reports and KPI setting.
- Responsible for team building, coaching, training and development of all retail staff to ensure sales objectives and exceptional customer experience standards are met.
- Work closely with the Direct to Consumer team to identify technology & programs in order to optimize O2O & in-store customer experience journey.
Requirements
- Over 10+ years of experience in retail business.
- Experience in store expansion, multi-store management and store openings.
- Excellent project management and effective communication skills.
- Good understanding of retail market trends with a strong business acumen.
- Ability to handle multiple overlapping store openings across the US, India, Western Europe, Asia Pacific, GCC and reprioritize when needed.
- Willing to work in a high-growth, fast moving start-up culture.
- Extremely detail-oriented and organized with strong analytical skills.
- Goal oriented and possess an entrepreneur mindset.
- Ability to initiate changes according to trends and culture, identify and implement improved service practices and procedures.
- Understand key performance metrics and tracking tools to provide market research, forecast, competitive analysis as well as consumer trends in order to translate results into actionable insights for the retail business
- Experience in collaborating with regional teams and executing world-wide collaboration and business initiatives in the regional market.
- Experience in working in a multicultural environment.
- Innovative and growth mindset.
- Excellent interpersonal and public speaking skills.
Создайте идеальное резюме с помощью ИИ-агента
Навыки
- Retail Management
- Project Management
- Business Development
- Strategic Planning
- P&L Management
- Retail Marketing
- Stakeholder Management
- Omnichannel Retail
- Market Research
- Team Leadership
Возможные вопросы на собеседовании
Проверка способности мыслить масштабно в соответствии с целями компании.
Как бы вы структурировали план по достижению 100-кратного роста розничной сети в течение следующих трех лет?
Оценка опыта управления международными командами и адаптации стандартов.
Как вы обеспечиваете соблюдение единых стандартов бренда (SOP) при открытии магазинов в таких разных регионах, как Индия, США и Европа?
Проверка финансовой грамотности и ответственности за результат.
Опишите ваш опыт управления P&L для глобальной розничной сети. Какие ключевые метрики вы считаете наиболее критичными для Nothing?
Оценка понимания уникального позиционирования бренда Nothing.
Как, по вашему мнению, физический ритейл может усилить эмоциональную связь пользователя с технологическим брендом в эпоху доминирования онлайн-продаж?
Проверка навыков управления изменениями и гибкости.
Расскажите о случае, когда вам приходилось резко менять стратегию открытия магазинов из-за рыночных трендов или культурных особенностей региона.
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