Director of Total Rewards

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Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

We’re looking for a Director of Total Rewards to lead and evolve our global rewards programs during a period of change and increasing need for greater clarity, transparency, and consistency.

This is a player-coach role with broad ownership across compensation, benefits, and aspects of equity. You’ll lead a team of two Benefits Managers while remaining hands-on in designing, operating, and improving core programs.

The foundation is in place, but there is a clear need to bring greater consistency, clarity, and transparency to how rewards are managed globally. This includes evolving job architecture, strengthening governance, and preparing for emerging regulatory requirements such as the EU Pay Transparency Directive.

This role is well suited for someone who enjoys bringing order to complexity, making pragmatic improvements, and driving impact without needing a perfect starting point.

What You’ll Do

Lead and Evolve Total Rewards

• Own the global total rewards approach and drive targeted improvements across compensation, benefits, and equity
• Define and refine a clear Total Rewards philosophy aligned to business context and constraints
• Bring greater consistency and rigor to how programs are designed and applied across regions

Own Compensation Programs (Hands-On)

• Lead annual and off-cycle compensation processes (merit, promotions, adjustments)
• Maintain and evolve salary structures, ensuring alignment to market and internal equity
• Partner with Finance and People teams on budgeting, modeling, and decision support
• Oversee compensation-related reporting and compliance requirements, including country-specific needs (e.g., France Gender Equality Index)

Advance Job Architecture and Leveling

• Evolve and maintain job architecture, including leveling frameworks and scope definitions
• Ensure alignment to market data and consistent application across the organization
• Partner with PBPs and leadership to support calibration and decision-making

Prepare for Pay Transparency Requirements

• Lead readiness efforts for the EU Pay Transparency Directive
• Establish processes and governance to support pay equity analysis and transparency requirements
• Partner cross-functionally to ensure compliance while maintaining practical, scalable approaches

Lead Benefits Strategy and Team

• Manage and develop a team of two Benefits Managers supporting multiple regions
• Support the evolution of the team over time, including opportunities to broaden scope across compensation and benefits
• Oversee global benefits programs, ensuring competitiveness, compliance, and operational effectiveness
• Evaluate broker relationships and support or lead an RFP process as needed
• Begin shaping a more cohesive global benefits strategy

Support Equity and Governance

• Partner with leadership to clarify roles, processes, and governance related to equity programs
• Contribute to evolving the company’s approach to equity as part of the broader rewards strategy
• Support the establishment or refinement of governance forums (e.g., Compensation Committee)

Partner with Senior Leadership

• Work closely with People, Finance, and executive stakeholders to inform decisions with data and perspective
• Bring clarity and direction to discussions that may not always have well-defined inputs
• Influence outcomes through strong judgment, communication, and follow-through
• Operate effectively in an environment where priorities can shift quickly

What You Bring

• 8–12+ years of experience across Total Rewards, Compensation, and/or Benefits in a global environment
• Experience operating as a hands-on leader with end-to-end ownership of rewards programs
• Strong knowledge of European rewards practices, including France
• Experience evolving job architecture and leveling frameworks
• Familiarity with regulatory requirements and reporting obligations in the EU
• Experience with Workday or similar HRIS platforms, including enabling or optimizing compensation processes
• Understanding of performance management frameworks and their linkage to compensation, calibration, and rewards decisions
• Comfort navigating ambiguity and influencing stakeholders across varying levels of alignment
• Ability to balance strategic thinking with operational execution
• Strong analytical skills and sound judgment on internal equity and market competitiveness
• Experience supporting or partnering with executive-level decision-making

Why This Role

This is an opportunity to stabilize, simplify, and meaningfully improve how Total Rewards operates.

You’ll have:

• Broad ownership across Total Rewards
• A team to lead and develop
• Exposure to senior leadership and meaningful decision-making
• The ability to shape foundational elements like job architecture, pay transparency, and governance

This role is ideal for someone who enjoys being hands-on, can navigate ambiguity, and brings clarity through practical problem-solving.

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

• Work flexibility: hybrid and remote work policies

• Generous paid time-off policy (every location is different)

• Lifestyle allowance

• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

• Every full-time employee receives stock options, allowing them to share in the company’s success

• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

• And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with ourCandidate Privacy Policy.