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Driver Experience Manager
Оценка ИИITS Logistics — быстрорастущая компания с сильной корпоративной культурой. Позиция предлагает широкие полномочия и ответственность, что отлично подходит для карьерного роста в логистике, несмотря на специфический график.
Сложность вакансии
Оценка ИИРоль требует высокого уровня стрессоустойчивости («grit») и готовности работать в ночные смены (16:00 - 04:00). Необходимо совмещать навыки HR, управления безопасностью (DOT) и операционного диспетчинга.
Анализ зарплаты
Оценка ИИЗарплата для менеджеров по работе с водителями в Неваде обычно выше средней по стране из-за логистического хаба в Рино/Спаркс. Предлагаемый диапазон соответствует рыночным ожиданиям для специалистов с опытом от 5 лет.
Сопроводительное письмо
I am writing to express my strong interest in the Driver Experience Manager position at ITS Logistics. With over five years of experience in the transportation industry and a deep understanding of driver performance management, I am confident in my ability to enhance your team's operational excellence and driver retention. My background in managing hours of service, safety compliance, and fostering positive driver relationships aligns perfectly with the goals of your Sparks terminal.
Throughout my career, I have demonstrated the 'grit' and analytical skills necessary to thrive in fast-paced logistics environments. I am particularly drawn to ITS Logistics' commitment to innovation and technology, and I am eager to apply my expertise in ELD systems and safety protocols to support your all-star team. I look forward to the opportunity to discuss how my proactive approach to driver coaching and recruitment can contribute to your continued growth.
Составьте идеальное письмо к вакансии с ИИ-агентом
Откликнитесь в itslogisticsllc уже сейчас
Присоединяйтесь к команде лидеров логистики в Неваде и выведите управление водительским составом на новый уровень!
Описание вакансии
\Schedule = Wednesday - Saturday, 1600 - 0400\
*About ITS Logistics*
Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.
At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.
We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.
Want to learn more about ITS Logistics? Check out our website! www.its4logistics.com
*The Position*
This position reports to the Terminal Manager and is responsible for managing driver performance and turnover along with other areas of the driver’s experience including recruiting, safety, and compliance.
*Primary Duties:*
- Manage hours of service and effectively execute freight/loads to ensure acceptable ITS service standards are met.
- Effectively manage points and document behaviors.
- Coach and develop drivers to have high and positive communication and safe driving habits.
- Coach and develop drivers to effectively utilize ITS technology including ELD’s and driver apps.
- Ensure drivers have acceptable pre and post trips and treat ITS equipment with respect.
- Build great relationships such that ITS drivers feel that they are an integral part of the organization.
- Participate in the effective recruiting and onboarding of drivers.
- Knowledge and capable of administering fleet safety responsibilities.
- Responsible for ADP and Time and Attendance functions.
*Additional Duties:*
- Recruiting
+ Ensure staffing needs are met according to business needs.
+ Work with business to identify current and future driver headcount.
+ Manage the pipeline and workflow of driver candidates.
+ Responsible for all duties prior to start date.
- Compliance
+ Responsible for driver file compliance and annual audits.
+ Manage Lytx camera events.
+ Manage hours of service, DOT regulations, and roadside inspections.
+ Oversee random drug and alcohol testing.
- Safety
+ Responsible for driver pre-employment drug testing.
+ Facilitate driver RTS onboarding and Smith System instruction.
+ Lead first responder to facilitate critical events.
+ Post incident violation training (ensure the team is trained to facilitate as well).
+ Oversees simulator training.
+ Facilitate noncritical accidents and employee injury events.
+ Direct pre-employment road testing.
+ Serves as the decision maker for safety related corrective actions. Creates and approves all corrective action steps.
*Position Requirements*
The ideal candidate will possess a demonstrated record of accomplishment in transportation industry and be accustomed to working in a fast paced, high volume environment.
Additional requirements include:
- Bachelor’s degree in business, logistics or related field preferred.
- Five (5+) years’ experience in the transportation industry. Exposure to planning, dispatch, driver management highly desired.
- Must possess excellent communication skills, including the ability to negotiate with vendors and carriers.
- Excellent interpersonal and relationship building skills with employees at all levels of the organization.
- High level “grit” with the fortitude to remain objective in all situations and manage issued to a successful conclusion.
- Excellent analytical, judgment and problem-solving skills
Создайте идеальное резюме с помощью ИИ-агента
Навыки
- Logistics
- Transportation Management
- Driver Management
- Safety Compliance
- DOT Regulations
- Recruiting
- ADP
- ELD
- Lytx
- Analytical Skills
- Conflict Resolution
Возможные вопросы на собеседовании
Вакансия предполагает график со среды по субботу с 16:00 до 04:00. Важно понять готовность кандидата к такому ритму.
Как вы адаптируете свой стиль управления и личный график для эффективной работы в ночные смены (16:00 - 04:00)?
Одной из ключевых задач является удержание водителей и управление их эффективностью.
Опишите ваш подход к разрешению конфликтов с водителями. Как вы балансируете между строгим соблюдением правил компании и поддержанием лояльности водителя?
Позиция требует глубоких знаний правил DOT и безопасности.
Расскажите о вашем опыте проведения аудитов безопасности и управления событиями в системе Lytx. Как вы используете эти данные для обучения водителей?
Менеджер отвечает за планирование и выполнение рейсов.
Как вы расставляете приоритеты при управлении парком в условиях ограниченного времени и строгих стандартов обслуживания клиентов?
Кандидат должен уметь принимать решения о дисциплинарных взысканиях.
Приведите пример сложного решения о корректирующих действиях в отношении водителя. Какими критериями вы руководствовались?
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