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Engagement Ambassador - Charleston Offsite Engagement Center
Хорошая позиция для студентов или тех, кто ищет подработку. Предлагает четкую структуру оплаты и возможность профессионального роста, но ограничена отсутствием льгот и фиксированным графиком.
Сложность вакансии
Работа начального уровня, не требующая специфического опыта. Основная сложность заключается в необходимости совершать большое количество звонков и строго следовать сценарию разговора.
Анализ зарплаты
Предлагаемая ставка $15 в час соответствует начальному уровню для сферы обслуживания клиентов и телемаркетинга в Иллинойсе. Это типичная рыночная цена для позиций, не требующих высшего образования или специального опыта.
Сопроводительное письмо
I am writing to express my interest in the Engagement Ambassador position at the Charleston Engagement Center. With a strong command of the English language and a professional demeanor, I am confident in my ability to represent Encoura's partner institutions effectively. I am particularly drawn to this role because it offers a unique opportunity to develop professional skills in marketing and sales negotiations while contributing to the philanthropic goals of higher education institutions.
My background includes experience in clear communication and data entry, which aligns perfectly with the responsibilities of contacting donors and accurately recording information. I am comfortable following scripts while maintaining a natural and engaging tone, and I am eager to meet the performance goals set by the management team. I am available to work the required shifts, including Sundays, and look forward to the possibility of contributing to the success of your engagement programs.
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Откликнитесь в encoura уже сейчас
Присоединяйтесь к команде Encoura в Чарльстоне и начните карьеру в сфере фандрайзинга и коммуникаций уже сегодня!
Описание вакансии
Role Overview:
We are currently hiring Engagement Ambassadors to work at our Charleston Engagement Center. Engagement Ambassadors reach out to donors of philanthropic institutions to donate, verify their information, and share institutional updates. The part-time Engagement Ambassador may contact prospects using text, video, or phone while conducting themselves as a professional representative of one of Encoura's partner institutions.
Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, see below to learn more and apply today!
A Day in the Life:
- Contact donors and prospects to collect donations, verify information, and share institutional updates.
- Capable of following a script when reaching out to prospects.
- Accurately enter data into our computer system.
- Meet or exceed goals as outlined by your manager.
- Work a minimum number of shifts each week/month.
- Pass new hire and compliance trainings.
About You:
- Demonstrated strong command of English (both verbal and written).
- Capable of effectively communicating with a variety of individuals.
- Working knowledge of Microsoft Office.
- Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
- Must be able to work in an environment where the noise level is moderate.
- This is largely a sedentary role; Infrequent light physical effort is required (minimum of five pounds).
The entry-level wage for this role starts at $15.00 / hour with the opportunity for longevity-based merit increases. The upper wage range is based on longevity, locality, and performance. Employees new to Encoura should expect to start at the entry-level wage. This ongoing part-time position does not qualify for health benefits. Encoura complies with all state and local laws that require specific forms of paid time off.
Center Hours:
- Sunday 12:00 - 6:00 pm Central Time (CT)
- Monday - Friday 3:00 - 9:00 pm CT
Directions:
504 6th Street Charleston, Illinois 61920
Located on the West side of the Square in Charleston across from the Court House.
Questions - reach out to:
Ryan Parker
Engagement Center Manager
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the CA HR Privacy Notice.
To review our privacy policy, please click this link: https://encoura.org/privacy-policy/
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Навыки
- Communication Skills
- Microsoft Office
- Marketing
- Data Entry
- Fundraising
- Sales Negotiations
Возможные вопросы на собеседовании
Проверка способности справляться с отказами, что критично для фандрайзинга.
Как вы реагируете, когда потенциальный донор вежливо или резко отказывается от пожертвования?
Оценка навыков убеждения и следования этическим нормам.
Можете ли вы привести пример ситуации, когда вам удалось убедить кого-то изменить свое мнение?
Работа предполагает использование скриптов; важно понять, может ли кандидат звучать естественно.
Как вы поддерживаете вовлеченность в разговор, если вам приходится многократно повторять один и тот же сценарий?
Проверка внимательности при вводе данных во время разговора.
Насколько комфортно вы чувствуете себя, одновременно ведя диалог и внося информацию в базу данных?
Выявление внутренней мотивации кандидата.
Что вас больше всего привлекает в возможности представлять образовательные учреждения и помогать им собирать средства?
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