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Engagement Ambassador - UC Berkeley
Оценка ИИОтличная подработка для студентов с гибким графиком и возможностью удаленной работы. Оплата выше минимальной, но работа может быть монотонной.
Сложность вакансии
Оценка ИИПозиция начального уровня, подходящая для студентов. Основная сложность заключается в необходимости совершать большое количество звонков и работать с возражениями доноров.
Анализ зарплаты
Оценка ИИПредлагаемая ставка $19.18 в час соответствует рыночному уровню для студенческих позиций в сфере фандрайзинга и телемаркетинга в районе залива Сан-Франциско. С учетом удаленного формата, это конкурентоспособное предложение для начального уровня.
Сопроводительное письмо
I am writing to express my interest in the Engagement Ambassador position for the University of California, Berkeley. As a current student at UC Berkeley, I am deeply passionate about our institutional mission and would welcome the opportunity to represent the university while engaging with our alumni and donor community.
Through my academic work and extracurricular activities, I have developed strong communication skills and the ability to connect with diverse individuals. I am comfortable following structured scripts while maintaining a professional and personable tone, and I am confident in my ability to accurately manage donor data and meet fundraising goals.
I am particularly drawn to this role because it offers a unique chance to gain hands-on experience in marketing and sales negotiations within a supportive, remote environment. I have a reliable workspace and the technical setup required to succeed in this position, and I am eager to contribute to Encoura’s efforts in strengthening the bond between the university and its supporters.
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Откликнитесь в encoura уже сейчас
Присоединяйтесь к команде UC Berkeley и развивайте навыки переговоров, помогая родному университету!
Описание вакансии
Role Overview:
We are currently hiring Engagement Ambassadors to work at our University of California, Berkeley Engagement Center. Engagement Ambassadors reach out to donors of philanthropic institutions to donate, verify their information, and share institutional updates. The part-time Engagement Ambassador may contact prospects using text, video, or phone while conducting themselves as a professional representative of one of Encoura's partner institutions.
Engagement Ambassadors can gain experience in marketing, networking, fundraising and sales negotiations while working at the Engagement Center. If you’re looking for a rewarding part-time position that boosts your resume and communication skills, see below to learn more and apply today!
A Day in the Life:
- Contact donors and prospects to collect donations, verify information, and share institutional updates.
- Capable of following a script when reaching out to prospects.
- Accurately enter data into our computer system.
- Meet or exceed goals as outlined by your manager.
- Work a minimum number of shifts each week/month.
- Pass new hire and compliance trainings.
About You:
- Current or past student (within 5 years) of University of California, Berkeley.
- Demonstrated strong command of English (both verbal and written).
- Capable of effectively communicating with a variety of individuals.
- Working knowledge of Microsoft Office.
- Must be able to work remote - Supervisors and Managers will be remote, available via online resources (web conferencing, phone, email etc.).
- Must be able to operate in an office setting and routinely use standard office equipment such as computers, phones, etc.
- Must be able to work in an environment where the noise level is moderate.
- This is largely a sedentary role; Infrequent light physical effort is required (minimum of five pounds).
This Remote Engagement Ambassador opportunity requires that you have reliable internet, a private area to work (within your home or dorm room), and a computer. Full technical requirements will be shared and evaluated for those interested in this opportunity following a completed application.
The entry-level wage for this role starts at $19.18 / hour with the opportunity for longevity-based merit increases. The upper wage range is based on longevity, locality, and performance. Employees new to Encoura should expect to start at the entry-level wage. This ongoing part-time position does not qualify for health benefits. Encoura complies with all state and local laws that require specific forms of paid time off.
Center Hours:
- Sunday 1:30 - 4:30 pm Pacific Time (PT)
- Monday 1:00 - 4:00 pm, 5:00 - 8:00 pm PT
- Tuesday 1:00 - 4:00 pm, 5:00 - 8:00 pm PT
- Wednesday 1:00 - 4:00 pm, 5:00 - 8:00 pm PT
- Thursday 1:00 - 4:00 pm, 5:00 - 8:00 pm PT
- Friday 1:00 - 4:00 pm PT
Questions - reach out to:
Josue Gutierrez Balderas
Engagement Center Manager
Josue.GutierrezBalderas@Ruffalonl.com
Aliyah Pitre
Engagement Center Director
About Us
Encoura’s mission is to empower students and institutions to create meaningful connections so everyone can make the most informed decisions to achieve their goals. Since 1972, the Company has evolved its products and services to better represent the link between students and higher education institutions and to create the highest probability of student success.
Encoura’s expertise now spans enrollment, research, marketing, student success, and advancement and provides an unmatched combination of higher education experience and innovative solutions for colleges and universities. The Company also offers Encourage® — the nation’s largest free college and career planning program used by millions of high school students and educators nationwide.
It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. All applicants must be eligible to work in the U.S.
Encoura endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability and need an alternative method for applying, please contact the Talent Team.
Applicants from California, please review the CA HR Privacy Notice.
To review our privacy policy, please click this link: https://encoura.org/privacy-policy/
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Навыки
- Communication Skills
- Microsoft Office
- Networking
- Marketing
- Data Entry
- Fundraising
- Sales Negotiations
Возможные вопросы на собеседовании
Важно понять, насколько кандидат лоялен к бренду университета, так как это влияет на убедительность при общении с донорами.
Почему вы выбрали именно UC Berkeley и что вам больше всего нравится в обучении здесь?
Роль предполагает работу по скрипту и достижение целей по сбору средств.
Как вы справляетесь с отказами или негативной реакцией во время телефонного разговора?
Работа удаленная, поэтому важна самодисциплина.
Как вы организуете свое рабочее пространство и время, чтобы оставаться продуктивным без прямого надзора менеджера?
Проверка навыков убеждения и ведения переговоров.
Представьте, что потенциальный донор говорит, что у него сейчас нет лишних средств. Как вы попытаетесь его переубедить или завершить звонок профессионально?
Работа требует точности при вводе данных в систему.
Был ли у вас опыт работы с базами данных или CRM-системами, где требовалась высокая внимательность к деталям?
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