Engagement Manager, North

Описание вакансии

Dataiku is the Platform for AI Success, the enterprise orchestration layer for building, deploying, and governing AI. In a single environment, teams design and operate analytics, machine learning, and AI agents with the transparency, collaboration, and control enterprises require. Sitting above data platforms, cloud infrastructure, and AI services, Dataiku connects the full enterprise AI stack — empowering organizations to run AI across multi-vendor environments with centralized governance.

The world’s leading companies rely on Dataiku to operationalize AI and run it as a true business performance engine delivering measurable value. For more, visit the Dataiku blog, LinkedIn, X, and YouTube.

Dataiku is looking for an Engagement Manager to join the team. The ideal candidate is an energetic individual who is passionate about deploying big data technologies and using data science to solve business problems, and who will efficiently help customers drive their projects to get the most out of Dataiku.

As a part of the Services team, the Engagement Manager is responsible for driving smooth client implementations of our product with our customer base. It requires skilled coordination of the deployment, training, and adoption of best practices, positioning users to derive the maximum value from the software, contributing to their data-driven operational success.

How you’ll make an impact

• Manage client relationships, needs, and oversee implementation services estimation, delivery, and controls across multiple engagements.
• Lead the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently.
• Manage Project Budget, Margin, Scope, and Schedule within initial parameters.
• Independently identify internal and external project risks and provide fit-for-purpose mitigations.
• Assess customer feedback and refine products and service offerings with internal owners and providers.
• Facilitate and guide discussions on the infrastructure sizing, positioning, and architectural implementation of capabilities with engineering and data science leads
• Prioritize and schedule work based on company KPIs and multiple team’s capacity and availability.
• Iterate on and help evolve the product lifecycle workflow and capabilities and coordinate release coordination.

What you’ll need to be successful

• Have 2-5 years’ of experience leading project teams and-or cross-functional projects.
• Are organized, ambitious, and take ownership when relevant and delegate as needed.
• Have a Bachelor’s or Military experience in a related field.
• Have an excellent understanding and practical experience with modern project management methodologies and software engineering processes.
• Have excellent communication skills.
• Thrive in the executing and iteration of efficient processes.
• Can identify, manage, and mitigate risk, contingencies, reporting, and operations.
• Can leverage lessons learned to feedback and improve process and best practices.
• Can highly collaborate with partners, internal team members, consultants, third-party sellers, and customers.
• Location: Must be currently located within either the EST or CST regions of the United States.

What will make you stand out

• Master's Degree in Computer Science or STEM degree program or equivalent combination of skills and experience.
• Data science degree or background in previous roles
• Previous Services experience in a SaaS company.
• Project Management/Scrum certifications (CAPM, PMP, etc).

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Compensation and Benefits

The final compensation package for this role will be determined during the interview process and is based on a variety of factors, including, but not limited to, geographic location, internal equity, education, skill set, experience and training. Eligible roles may also be entitled to receive commission or other variable compensation through Dataiku's incentive compensation program. 

Dataiku also offers comprehensive benefits, including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax commuter benefits, a 401k company match, paid vacations and sick leave, paid parental leave, employer paid disability coverage, and additional health and wellbeing perks and benefits. Dataiku reserves the right to amend or modify employee perks and benefits at any time.

US only national base pay ranges

$120,000—$135,000 USD

What are you waiting for!

At Dataiku, you'll be part of a journey to shape the ever-evolving world of AI. We're not just building a product; we're crafting the future of AI. If you're ready to make a significant impact in a company that values innovation, collaboration, and your personal growth, we can't wait to welcome you to Dataiku! And if you’d like to learn even more about working here, you can visit our Dataiku LinkedIn page.

Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. Dataiku also believes that a diverse identity is a source of strength and allows us to optimize across the many dimensions that are needed for our success. Therefore, we are proud to be an equal opportunity employer. All employment practices are based on business needs, without regard to race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. This applies to all policies and procedures related to recruitment and hiring, compensation, benefits, performance, promotion and termination and all other conditions and terms of employment. If you need assistance or an accommodation, please contact us at: reasonable-accommodations@dataiku.com

Protect yourself from fraudulent recruitment activity

Dataiku will never ask you for payment of any type during the interview or hiring process. Other than our video-conference application, Zoom, we will also never ask you to make purchases or download third-party applications during the process. If you experience something out of the ordinary or suspect fraudulent activity, please review our page on identifying and reporting fraudulent activity here.