Forward Deployed Engineering Solutions Consultant (New York, San Francisco or Seattle)

Описание вакансии

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?

Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.

Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.

Join us in our mission to help companies make smarter pay decisions they can trust!

About the role

We are seeking a Forward Deployed Engineer to serve as the technical architect and execution lead for our most critical client implementations. You will be a founding member of a team dedicated to the "last mile" of the Syndio experience - ensuring that our customers’ complex data environments are seamlessly integrated into our platform and clients can be onboarded into our platform with minimum effort.

In this role, you aren’t just "onboarding" a client; you are building the data foundations that allow enterprise leaders to make fair, confident pay decisions. You will work at the intersection of Software Engineering and Solutions Architecture, using our new Implementation Platform and cutting-edge AI tools to transform disparate data into Decision Intelligence.

Why this role is exciting

• Hands-on Technical Execution: Own the end-to-end technical implementation for strategic clients, from initial data ingestion to complex group configurations in the Syndio platform.
• Innovate with AI: Use advanced AI prompt engineering to navigate product exceptions and architect creative solutions for unique client edge cases that "out of the box" features don't yet cover.
• Drive True Adoption: Ensure the platform isn't just "live"; it’s embedded. You will design configurations that make Syndio an indispensable part of a client’s daily HR and compensation workflow.
• Modern Tech Stack: Work with modern integration tools and help migrate existing clients to our new, high-scale Implementation Platform.
• Cross-Functional Impact: You will provide direct feedback to the Core Engineering and Product Teams and in some cases directly build the core product to help shape.

Basic Requirements:

• 3-5+ years of experience as a Software Engineer, Forward Deployed Engineer, or Technical Solutions Consultant in a B2B SaaS environment.
• Technical Proficiency: Strong hands-on experience with SQL and Python for data transformation and ETL processes.
• AI Prompting Mastery: Proficiency in leveraging LLMs and AI prompting to accelerate complex implementations, automate data mapping and resolve technical product exceptions.
• Integration Expertise: Experience working with APIs and modern iPaaS / Integration tools to move data between enterprise systems (HRIS, ATS, Payroll).
• Client-Centric Vision: Ability to lead technical deep-dives with client stakeholders, translating their business needs into platform configurations.
• Operational Excellence: Proven ability to manage multiple complex technical workstreams simultaneously while maintaining high quality and documentation standards.

About You:

• You are a "Technical Visionary": You don't just follow a checklist; you look at a client’s data and requirements, and see the most efficient path to value.
• You Thrive on Complexity: You enjoy the "puzzle" of mapping messy, real-world enterprise data into a structured platform.
• You are a Strong Communicator: You can explain a complex SQL join to a non-technical HR leader and a product roadmap to a backend engineer.
• You are an Early Adopter: You are excited about using AI to augment your workflow and are constantly looking for ways to automate repetitive implementation tasks.\
• You Value Partnerships: You work well cross-functionally and understand that successful implementations require a blend of technical precision and empathetic customer service.

Why you'll love it here:

• 💰 Competitive Compensation. For this role our salary is targeted at $105-$140k USD per year. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
• 🏆  Syndio Equity. So you can share in Syndio’s success.
• 🏝  Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave.
• 🩺  Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
• 🏥  Life Insurance & Disability. Syndio covers the full premium.
• 🏦 401(k). To help you save for your future
• 📍Remote-first but required to live and work from Seattle, WA or San Francisco in the USA #LI-Remote

Role Progression:

In the 1st Month:

• Complete onboarding on the Syndio platform and the "Decision Intelligence" vision.
• Master the new Integration Platform and current data loading artifacts.
• Shadow 2-3 strategic client implementations and identify potential automation opportunities.
• Contribute to a pilot migration of an existing client’s data into the new platform.

At 3 Months:

• Independently lead technical implementations for new clients.
• Execute data migrations for a segment of the existing client base into the new Integration platform.
• Build reusable "Implementation Artifacts" (scripts, prompts, templates) that reduce time-to-value for the whole team.
• Contribute to the design of our new Platform’s Implementation process, identifying automation and other artifacts to minimize the client’s time to value.

By 6 Months:

• Manage a portfolio of high-complexity implementations for Syndio’s most strategic accounts utilizing automation and other artifacts to maximize client’s value in minimum time.
• Help achieve the goal of migrating 70% of the client base to the new Integration platform solution.
• Serve as a subject matter expert for "Process Embedding," ensuring clients are fully adopting the platform’s advanced setup features.

The interview overview

Below you'll find an outline of the interview plan for our Forward Deployed Engineer position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

1. 30 min phone call with a member of our Talent Team.
2. 45-60 min Zoom deep dive with the Hiring Manager (Director of Forward Deployed Engineering).
3. Technical/Strategic Evaluation: A take-home or live case study focusing on:

• Designing a data ingestion plan for a complex client.
• Demonstrating how you leverage AI prompting to solve an implementation exception.
• Creating a "theoretical" plan for group setup and user adoption.

1. 45 min technical interview with a Senior Engineer to walk through your code or logic.
2. 2-3 video interviews with key members of the Customer Success and Product teams.
3. 30 min interview with the SVP of Engineering - Data Strategy.

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.