Help Desk / IT Support Intern (Part-Time)

Описание вакансии

Layup Parts is redefining how composite parts are built for aerospace, defense, and high-performance industries. We move fast, build with urgency, and partner closely with our customers to deliver high-quality parts on accelerated timelines. As we scale, we’re investing in the infrastructure—both physical and digital—that keeps our team running at full speed.

We’re looking for a Help Desk / IT Support Intern to help be the front line of support for our growing team across engineering, production, and operations. This role will work alongside our IT Lead to ensure that our systems, devices, and tools are reliable, so production never slows down due to technical issues.

This is a great opportunity for students who want to be a part of a fast-growing company while gaining real-world experience.

What you will do:

• Provide first-level technical support to end users via phone, email, chat, or in-person
• Escalate complex issues to senior IT staff
• Troubleshoot hardware, software, and network issues under supervision.
• Assist in setting up and configuring workstations, laptops, mobile devices, printers, and peripherals.
• Help maintain and update IT documentation, Help Desk tickets (JIRA), knowledge base articles, and asset inventory
• Support onboarding tasks such as account setup (active directory, Azure), password resets, and application access
• Work with Software systems like Office 365, Windows, Ubuntu, Active Directory, Azure, Entra, Intune, Crowdstrike, ThreatLocker, N-able

General Qualifications:

• Being awesome! Be the kind of person you want to work with!
• Currently enrolled in a Bachelor's degree program in IT related field
• Proficiency in Microsoft Office 365 suite
• Knowledge of Networking
• Strong troubleshooting skills
• Excellent communication skills, working with technical and non-technical team members

Layup is an equal-opportunity employer. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.

ITAR Requirements - To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.