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Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

HR Operations Specialist

UK & Ireland

Groupon is the marketplace for local businesses! Founded in Chicago, Groupon connects customers with local merchants. Our goal is to help businesses grow while enabling our subscribers to take advantage of services at attractive prices.

Who are we looking for? We're looking for our hidden gem — an HR Operations Specialist for UK & Ireland to join our fabulous team.

Where? You will be based in Prague.

What will your mission be? At Groupon, there's no room for boredom. As an HR Operations Specialist, you will be the primary HR point of contact for employees and managers across the UK & Ireland, ensuring smooth day-to-day operations and delivering an excellent employee experience.

What You'll Be Doing

• Sort and respond to incoming employee requests within agreed service deadlines (via Jira, Asana, email, chat, etc.).
• Provide operational HR support to employees and train them on self-service platforms.
• Carry out transactional procedures on the HR platform (new hire creation, contract changes, salary increases, promotions, terminations, etc.).
• Ensure accurate and timely maintenance of employee records in Workday.
• Prepare and verify employment documents, job and remuneration certificates.
• Support onboarding of new recruits and monitor probation periods; coordinate offboarding.
• Collect payroll supporting information and cooperate with the payroll team on a regular basis.
• Ensure the company intranet and employee-facing documentation is kept up to date.
• Maintain strong knowledge of internal HR policies and act as the employees' key point of contact.
• Collaborate with HR Business Partners, Compensation & Benefits, HRIS, and Talent Acquisition teams to resolve HR issues.
• Conduct training sessions for employees and managers.
• Actively identify gaps in processes and propose improvements to enhance HR effectiveness.
• Provide operational support to other countries when required (team cover, new country assignment, etc.).

What We're Looking For

• Master's degree in HR, Employment Law, or a related field.
• At least 2 years of experience in HR Operations, HR Administration, or a generalist HR role.
• Strong knowledge of UK and Irish employment law and HR practices.
• Expertise in HR tools (Workday, Asana, Jira, or similar).
• Proficiency in MS Office / Google Workspace (Docs, Sheets, Gmail).
• Fluent in English; additional European language is a plus.
• Strong adaptability in a fast-changing, international environment.
• Excellent communication skills — able to handle complex HR issues with confidence.
• Experience in an international company is a plus.

Why Join Us?

• A caring, collaborative team to support you throughout your Groupon journey.
• A friendly office environment in our Prague Hub.
• A strongly meritocratic culture where the most capable individuals grow rapidly.

What is our mindset?

We compare ourselves to a sports team, striving to assemble the best team with the available resources. While maintaining values like fairness, mutual support, and respect, we also focus on performance, aiming to build a top-notch organization capable of delivering excellent results quickly.

Our culture is built on courage, ambition, and is strongly meritocratic, allowing the most capable individuals to grow rapidly.

Groupon is an AI-First Company

We’re committed to building smarter, faster, and more innovative ways of working—and AI plays a key role in how we get there. We encourage candidates to leverage AI tools during the hiring process where it adds value, and we’re always keen to hear how technology improves the way you work. If you’re passionate about AI or curious to explore how it can elevate your role—you’ll be right at home here.

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click here. You can also find out more about us in the latest Groupon news as well as learning about our DEI approach. If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.

Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. Be cautious of individuals falsely representing Groupon's Talent Acquisition team with fake job offers. If you encounter any suspicious job offers or interview calls demanding money, recognize these as scams. Groupon is not responsible for losses from such dealings. For legitimate job openings (and a sneak peek into life at Groupon), always check our official career website at Groupon Careers