Inside Sales Associate

Описание вакансии

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

The role of the Inside Sales Associate is to engage with identified customers interested in Lucid Motors vehicles from Lucid’s studio locations. Our Inside Sales Associates inspire and educate customers on the benefits of electric drivetrains, demonstrate the advantages of our vehicles, and personalize the experience to each customer. We prioritize a world-class customer experience, and our associates play a key role in building the Lucid Motors brand through their delivery of that unparalleled experience for customers.

Our ideal candidate has an unwavering commitment to educating and inspiring customers through demonstrable interpersonal and communication skills. You are an active listener and attentive storyteller capable of balancing the technical (intellectual) with the creative (emotional) that helps customers on their buying journey with Lucid.

The Inside Sales Associate role combines sales, marketing and businesses development requiring a high-degree of customer-focused energy.

The Role:

· Manage a sales-cycle of qualified leads from studio location to serve as a single point of sales contact

· Will be partnered with a studio location assignment and manage qualified leads through the sales process

· Use a consultative sales approach to influence customer purchase by understanding Lucid products and processes while also developing strong business acumen

· Maintain active engagement with prospects through multiple communication channels (phone, email, chat)

· Product Expertise: Leverage your in-depth knowledge of Lucid products to offer tailored solutions

· Customer Relationships: Nurture customer relationships to foster brand loyalty.

· CRM: Utilize Salesforce as CRM tool to track and manage customer interactions with consistent engagement

· Goal-Oriented: Meet and exceed performance targets, linking sales with exceptional customer experiences.

· Competitive landscape: Take initiative to understand competitor models, pricing, and packages in order to educate customer on why Lucid

· Identify inefficiencies and pain points in existing workflows for prospects/customers and clearly communicate how we can solve these issues

· Meticulously record customer feedback to improve both products and processes

· Deliver an exceptional and memorable sales experience that you would personally want to have

· Compensation for this role has a guaranteed salary and variable bonus

· Assist with daily operations as needed

Qualifications:

· 2+ years of professional experience in sales, including successful experience taking qualified leads into sales

· Prior experience selling through multiple channels: phone, email, chat, or in-person

· Proficiency with Salesforce or another CRM

· Curiosity and passion about electric vehicles and the premium vehicle market and competitive landscape

· Prior experience in automotive, hospitality, customer service, or consultant preferred

· Passion for a fast-paced, high-growth environment

· Strong storytelling, listening, and customer relationship skills (empathy, communication, integrity, and high-quality question-asking)

· Self-starter and quick thinker who thrives in ambiguous and rapidly changing situations

· Exceptional interpersonal skills with a demonstrated ability to build and maintain positive, productive relationships with peers and customers.

· Proactive and action-oriented, achieving objectives with a sense of urgency and efficiency.

· Exceptional time management skills and a highly organized approach to tasks and responsibilities, ensuring prioritization and multitasking

· Exceed KPI metrics

· Availability to work flexible hours including weekends, evenings, and holidays

· Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

· Ability to obtain appropriate state DMV licensing, where applicable

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Base Pay Range (hourly)

$25—$34 USD

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs.  (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.