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Last Mile Manager - PUS Jumia (Full Time)
Jumia — престижный работодатель, первая африканская тех-компания на NYSE. Позиция предлагает реальное влияние на бизнес и отличные возможности для профессионального роста в международной среде.
Сложность вакансии
Роль требует глубокого понимания логистических процессов, управления 3PL-партнерами и аналитических навыков. Высокая ответственность за юнит-экономику и масштабирование сети в динамичной среде делает позицию сложной, но перспективной.
Анализ зарплаты
Зарплата для менеджеров логистики в Сенегале сильно варьируется в зависимости от масштаба компании. Jumia, как международный игрок, обычно предлагает конкурентоспособные условия, соответствующие верхнему сегменту локального рынка.
Сопроводительное письмо
I am writing to express my strong interest in the Last Mile Manager position at Jumia. With over four years of experience in logistics operations and a solid background in engineering and supply chain management, I have consistently demonstrated my ability to optimize complex delivery networks and improve unit economics while maintaining high customer experience standards.
In my previous roles, I have successfully led large-scale expansions of delivery footprints, including 3PL management and fleet optimization. I am particularly drawn to Jumia's mission of transforming the African e-commerce landscape and am confident that my data-driven approach and experience in process improvement will allow me to contribute significantly to your last-mile strategy and operational excellence in Senegal.
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Описание вакансии
About Jumia:
Jumia is a leading pan-African e-commerce platform. Its mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to customers, while helping businesses grow as they use Jumia's platform to better reach and serve customers.
Jumia is built around a marketplace and supported by a proprietary logistics business [Jumia Logistics] and a digital payment and fintech platform [Jumia Pay]. With over 3,000 employees, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact in Africa.
In April 2019, Jumia was the first Tech company in Africa to be listed on the New York Stock Exchange.
The Last Mile manager PUS will lead the strategy and project manage all initiatives and pilots related to last mile delivery. Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.
What you will be doing
- Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
- Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
- Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
- Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
- Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
- Own and create the 3PL community management for Jumia
- Manage and improve fleet management practices, team and cost of operation
- Create a culture of best-in-class material handling in Last mile
- Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
- Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT
What we are looking for
- A Bachelors Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
- Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
- Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
- 4 years minimum experience, logistics operations
- Experience in strategy and complex network management
- Good Knowledge of the Logistical Operations in the local market is a plus.
- Process oriented, well-organized with a high level of attention to detail
- Data oriented with strong analytical and conceptual skills
- Communicate effectively with counterparts in Logistics Department
- Excellent team management skills
- Dynamic and able to work in a fast-paced environment
We Offer:
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders
Please ensure to only apply for jobs with Jumia through our official website.
Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.
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Навыки
- Logistics Operations
- Supply Chain Management
- Microsoft Excel
- Data Analysis
- Project Management
- Fleet Management
- 3PL Management
- Strategic Planning
- Process Improvement
Возможные вопросы на собеседовании
Проверка опыта оптимизации затрат без потери качества сервиса.
Как бы вы подошли к снижению стоимости последней мили, сохраняя при этом высокие показатели CXP (Customer Experience)?
Оценка навыков управления внешними партнерами.
Опишите ваш опыт управления 3PL-провайдерами. Как вы выстраиваете контроль качества и соблюдение SLA?
Проверка аналитических способностей и работы с данными.
Какие ключевые метрики (KPI) вы считаете наиболее важными для мониторинга эффективности работы пунктов выдачи заказов (PUS)?
Оценка лидерских качеств и управления командой.
Расскажите о случае, когда вам пришлось внедрять изменения в устоявшиеся процессы. Как вы работали с сопротивлением команды?
Проверка стратегического мышления в контексте расширения.
Каковы основные риски при быстром масштабировании сети доставки в Сенегале и как вы планируете их минимизировать?
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