Medical Director, Payer Partnerships

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Headway’s mission is a big one – to build a new mental health care system everyone can access. We’ve built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance.

1 in 4 people in the US have a treatable mental health condition, but the majority of providers don’t accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy for therapists to accept insurance and scale their practice.

Headway was founded in 2019. Since then, we’ve grown into a diverse, national network of over 60,000 mental healthcare providers across all 50 states who run their practice on our software and have served over 1 million patients. We’re a Series D company with over $325m in funding from a16z (Andreessen Horowitz), Accel, GV (formerly Google Ventures), Spark Capital, Thrive Capital, Forerunner Ventures and Health Care Service Corporation.

We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

As Medical Director, Payer Partnerships you will support Headway’s health plan relationships and payer strategy to continue expanding Headway’s provider network impact. You’ll work cross-functionally with teams across Headway, including Payer, Product, Growth, Marketing, Data & Analytics, and others.

As the only tech-enabled behavioral health Managed Services Organization (MSO) built with entirely in-house software, Headway has an unprecedented opportunity in the clinical space. Today, we support more than 60k Clinicians and hundreds of thousands of patients. Building a best in class digital product will impact clinicians and patients nationwide. Please note the internal title of this role may be subject to change.

You’ll be great for this role if:

• You are a psychiatrist – have 5+ years of experience as a clinician with experience operating in a fast-paced, high growth business.
• You bring 2+ years of experience working in payer or partnership roles, ideally in technology environments.
• You are an industry influencer –  with demonstrated passion for reimagining how behavioral health is delivered and measured. This likely means you’ve worked in health plans, health systems, and / or healthcare startups. You speak at industry conferences.
• You are a proven thought leader with peer-reviewed publications, mainstream media articles, and/or other expert content.
• You’re effective at communicating clinical information to non-clinical staff and can distill complex clinical processes and language in order to move product implementation forward. You have worked in a position that required communication with large populations, including leading presentations. Storytelling is one of your superpowers.
• You have strong analytical skills and are experienced in analyzing and synthesizing data & research insights to inform strategy, drive innovation, and clearly demonstrate scientific and organizational value to customers.
• You are a creative thinker who loves white space and can explore data in new and different ways, expanding the way the field thinks about common problems.
• You are excited to explore patient outcomes in a large data set, extracting key insights and informing what to build next
• You are familiar with clinical quality measurement and peer review systems in healthcare.
• You are a collaborator – eager and adept at working in concert with product, operations, and sales teams to infuse clinical strategy across the org.
• You have general familiarity with healthcare regulations and laws surrounding corporate practice of medicine.
• You have past experience with a healthcare tech company and/or startup.
• You are based on or near the East Coast and are willing to travel.

You Will:

• Support Headway health plan partnerships and strategy
• Promote external relations with Payers through relationship building, presentations/reporting, sales meetings, and conference participation
• Drive creative, innovative, exploratory data analyses to prove patient outcomes, generate novel insights, shape strategic direction, and demonstrate scientific and strategic value to customers
• Develop a critical understanding of how mental health clinicians utilize digital tools to deliver high quality care and document in a compliant manner
• Work collaboratively with cross functional teams including product, design, growth, marketing, payer relations, data & analytics, and operations
• Be willing to travel.

Compensation and Benefits:

The expected base pay range for this position is $211,200 - $330,000, based on a variety of factors including qualifications, experience, and geographic location.

We are committed to offering a comprehensive and competitive total rewards package, including robust health and wellness benefits, retirement savings, and meaningful ownership opportunities through equity. Compensation decisions are made holistically, ensuring fairness and alignment with market benchmarks while recognizing individual contributions and potential.

Benefits offered include:

• Equity Compensation
• Medical, Dental, and Vision coverage
• HSA / FSA
• 401K
• Work-from-Home Stipend
• Therapy Reimbursement
• 16-week parental leave for eligible employees
• Carrot Fertility annual reimbursement and membership
• 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
• Flexible PTO
• Employee Assistance Program (EAP)
• Training and professional development

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here.

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.