- Страна
- США
- Зарплата
- 17 $ – 26 $
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Office Assistant- Gynecologic Oncology
Хорошая позиция для старта в медицине с прозрачной почасовой оплатой и отличным пакетом льгот (страховка, обучение, пенсионный план). Из минусов — работа на ногах и потенциально высокий уровень стресса в онкологическом отделении.
Сложность вакансии
Позиция начального уровня, требующая в основном навыков общения и базовой компьютерной грамотности. Основная сложность заключается в необходимости быстро освоить медицинский документооборот и специфику работы с медицинскими страховками.
Анализ зарплаты
Предлагаемая ставка $17.50 – $26 в час полностью соответствует рыночным ожиданиям для административного персонала в штате Мэриленд. Верхняя граница диапазона даже несколько выше средней по региону для аналогичных позиций без медицинского образования.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Office Assistant position within the Gynecologic Oncology department at Luminis Health. With a strong background in customer service and a deep commitment to patient care, I am confident in my ability to contribute to the smooth operation of your ambulatory setting and provide the stellar service your patients expect.
In my previous experience, I have developed proficiency in managing patient registrations, scheduling, and navigating complex insurance verifications. I take pride in my ability to maintain accurate medical records while ensuring a welcoming environment for patients during what can often be a stressful time. My collaborative approach and attention to detail align perfectly with the results-oriented culture at Luminis Health.
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Описание вакансии
Position Objective:
The Office Assistant works in a ambulatory setting, performing an important variety of duties including: greeting, registering, scheduling, and checking out patients on a computerized practice management system. Responsibilities also include maintaining and safe-keeping of patient medical records and contributing to smooth patient flow within the office. The Office Assistant provides stellar customer service in all patient interactions whether in fact to face meetings or by telephone. The Office Assistant works in a cooperative, friendly and results oriented manner with all other members of the practice staff and the Physician(s).
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Greets and accurately registers patients into the practice management system. Communicates with insurance companies and other medical offices to obtain referrals and verifications of coverage.
- Performs scanning and abstracting duties.
- Obtains patient records from various offices and hospitals as needed.
- Answers and screens office calls, makes patient appointments, takes messages and redirects calls as appropriate.
- Performs daily business operations
Educational/Experience Requirements:
- High school diploma or GED required or documentation of graduation from an accredited training program preferred.
- One year of clerical/billing experience in a medical office setting, preferred.
- Customer Service experience, strongly preferred.
RequiredLicense/Certifications:
- If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50—$26 USD
Luminis Health Benefits Overview:• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
\*Benefit offerings based on employment status
Opt-in for text notifications!Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
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Навыки
- Customer Service
- Medical Terminology
- Scheduling
- Medical Records
- Insurance Verification
- Data Entry
- Bilingual
Возможные вопросы на собеседовании
Важно понять, как кандидат справляется с конфликтными ситуациями в медицинском учреждении.
Как вы поведете себя, если пациент расстроен из-за долгого ожидания или проблем со страховкой?
Проверка внимательности и понимания важности конфиденциальности данных.
Каков ваш опыт работы с медицинскими картами и как вы обеспечиваете точность вводимых данных?
Работа в регистратуре требует многозадачности.
Как вы расставляете приоритеты, когда одновременно звонит телефон, а перед вами стоит пациент для регистрации?
Выяснение технических навыков работы со специализированным ПО.
Работали ли вы ранее с системами управления практикой (Practice Management Systems) или электронными медицинскими картами?
Проверка мотивации работать именно в онкологическом отделении.
Почему вы хотите работать именно в отделении гинекологической онкологии, где пациенты могут находиться в тяжелом эмоциональном состоянии?
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- Страна
- США
- Зарплата
- 17 $ – 26 $