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Operations Supervisor (Second Shift)
Стабильная компания с оборотом более 1 млрд долларов и четкими перспективами карьерного роста. Вакансия предлагает конкурентный пакет льгот, но работа во вторую смену и отсутствие удаленного формата могут подойти не всем.
Сложность вакансии
Роль требует баланса между техническим пониманием производственных процессов (takt time, Lean) и сильными навыками управления персоналом во вторую смену. Необходим опыт работы с ERP-системами и готовность к 100% присутствию на объекте.
Анализ зарплаты
Предлагаемая роль соответствует рыночным стандартам для супервайзеров производства во Флориде. Учитывая масштаб компании (IEM) и специфику второй смены, можно ожидать оплату по верхней границе рыночного диапазона, часто включающую надбавку за сменный график.
Сопроводительное письмо
I am writing to express my strong interest in the Operations Supervisor position for the second shift at IEM. With over five years of experience in manufacturing environments and a proven track record of leading production teams to meet takt time and quality targets, I am confident in my ability to drive excellence in your Jacksonville facility. My background in enforcing 5S practices and leading Tier 1 daily management meetings aligns perfectly with IEM’s commitment to operational efficiency and safety.
Throughout my career, I have focused on fostering a culture of accountability and continuous improvement. I am particularly drawn to IEM because of its impressive 75-year history and its role in powering critical infrastructure like data centers and energy utilities. I am eager to bring my skills in root cause analysis and people leadership to a high-growth organization where I can contribute to delivering exceptional product quality while managing complex technical requirements at scale.
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Описание вакансии
About IEM
Industrial Electric Mfg. (IEM) is the largest independent full-line manufacturer of custom power distribution systems in North America. Founded more than 75 years ago in Fremont, California, IEM grew alongside Silicon Valley and today operates over 1.7 million square feet of manufacturing capacity. With $1B+ in annual sales and 10,000+ commissioned projects across technology, data centers, commercial, energy, utilities, healthcare, industrial, and infrastructure markets, IEM continues to deliver exceptional product quality, dependable service, and the flexibility to meet complex technical requirements at scale.
Job Summary
The Operations Supervisor is a first-line people leader responsible for overseeing the day-to-day execution of a defined production area (e.g., Framing, Assembly, Integration, Test, or Fabrication). The WCS ensures that all teams operate safely, meet takt time and schedule targets, and deliver high-quality output in alignment with KPIs. This role manages multiple Team Leads and Operators and partners closely with the Operations Manager to identify constraints, support continuous improvement, and maintain flow across the work center.
Please note: This position requires 100% in-office presence in our Jacksonville locations and does not offer remote work.
Second shift hours are 3:00pm - 11:30pm EST.
Essential Functions
- Lead daily execution of production activities in the assigned work center to meet or exceed safety, quality, delivery, and efficiency targets.
- Supervise, coach, and evaluate Team Leads and Operators, fostering a culture of accountability, safety, and teamwork.
- Ensure adherence to daily build schedules and takt time; escalate risks to production targets to the Operations Manager.
- Monitor and track performance against key metrics (output, defects, rework, attendance, downtime) and lead Tier 1 daily management meetings.
- Coordinate with Planning, Materials, Quality, and Maintenance to ensure work center readiness (materials, tools, documents, etc.).
- Enforce safety protocols, 5S practices, standard work, and compliance with operational policies.
- Support onboarding, cross-training, and upskilling of team members in partnership with Learning & Development.
- Lead or support root cause analysis (RCA) and corrective action implementation for issues impacting quality, delivery, or safety.
Qualifications
- Bachelor’s in Operations Management, Industrial Engineering, Supply Chain or a related degree. At least two years of additional relative experience, including demonstrated leadership, in lieu of a degree will also be considered.
- 3-7 years of experience in a manufacturing or production environment, including 1+ years in a formal or informal leadership role.
- Experience with takt time, standard work, visual management, and daily tier meetings.
- Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization
- Proficiency in basic digital tools (ERP, Excel, production dashboards).
- Strong people leadership, communication, and problem-solving skills.
Preferred Skills
- Coaching & performance management
- Root cause analysis (5 Whys, fishbone, etc.)
- Conflict resolution & feedback
- Understanding of Lean, 5S, and visual factory principles
- Ability to prioritize in a fast-paced production environment
Why Join IEM
At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.
Learn more about IEM at https://www.iemfg.com
We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers
Recruiting Scams
Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at iemfg.com/contact
Non-Discrimination Statement
IEM does not discriminate against any applicant based on any characteristic protected by law.
Privacy
Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's Workforce Member Privacy Policy.
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Навыки
- Operations Management
- Lean Manufacturing
- 5S
- Root Cause Analysis
- ERP
- Microsoft Excel
- Production Planning
- Change Management
- Conflict Resolution
Возможные вопросы на собеседовании
Оценка навыков управления персоналом и разрешения конфликтов в производственной среде.
Расскажите о случае, когда вам пришлось корректировать поведение или производительность подчиненного. Каков был результат?
Проверка понимания ключевых концепций бережливого производства, упомянутых в вакансии.
Как вы используете принципы 5S и визуальное управление для повышения эффективности вашего участка?
Важно понять, как кандидат справляется с производственными задержками.
Если ваша команда не укладывается в заданный takt time, какие шаги вы предпримете для выявления и устранения узкого места?
Безопасность является приоритетом для IEM.
Как вы обеспечиваете соблюдение протоколов безопасности в своей команде и что делаете при обнаружении нарушения?
Проверка навыков решения проблем.
Опишите ваш опыт проведения анализа первопричин (RCA). Какой инструмент (например, 5 Whys) вы предпочитаете и почему?
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