People Shared Services Associate (Administrator)

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The Role

At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in maintaining data integrity across HR systems and managing workforce schedules, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Provide generalist support to the facility in all areas of Human Resources
• Provide payroll support and data entry responsibilities for timekeeping accuracy and reporting
• Utilize and reference local HR tools, systems, and data sources to perform roster audit exercises
• Update and audit shift codes & schedules in ADP to ensure roster accuracy
• Manage & audit employees profiles in Workday to make sure they are properly reflecting their shifts, managers, and employment status
• Maintain employee records for HelloFresh and Temporary employees to ensure accuracy
• Manage associate callout system including verification of time off hours, use data exports to support operations shift planning, and use system functionality to send out

critical site communications to applicable employees

• Assist with new hire orientations as needed
• Meet SLA requirements for resolving associate and manager inquiries presented through Workday Help
• Participate and execute on special projects as assigned
• Perform other related tasks that may be required from time to time.

What you’ll bring

• Experience & Education: A Bachelor’s degree in HR (or related field) combined with at least 3 years of comprehensive experience as an HR Generalist or in a similar operational capacity.
• HRIS Expertise: You possess required working knowledge of Workday, along with proven skills in managing ERP and payroll systems.
• OperationalProficiency: You have a solid grasp of payroll, timekeeping processes, and the full employee lifecycle, ensuring accuracy across databases.
• Digital Fluency: You are proficient in Microsoft Office (Excel, Word, PPT) and/or Google Suite (Docs, Sheets, Slides) and can translate statistical data into actionable insights.
• Global Mindset: You have experience working in a multi-cultural and shared services environment, demonstrating the ability to collaborate effectively across diverse teams.
• Integrity & Discretion: You handle conflict and confidential information with the highest degree of integrity and professionalism.
• Drive & Structure: You are a self-starter who works well independently or in a team, maintaining a structured approach to meet deadlines and contribute to company growth.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

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