Player Support Operations Internship - Fall 2026

Описание вакансии

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

Ready to take the first step in your professional journey? Rush Street Interactive (RSI), a leader in the fast-growing iGaming industry, is offering a 12- week internship program designed to give students and early-career professionals hands-on experience in customer support and player experience. As an RSI Intern, you’ll work directly with our Player Support team to help ensure every customer interaction reflects our commitment to excellence. You’ll gain firsthand insight into how RSI supports players across our online gaming platforms—learning the processes, communication skills, and problem-solving techniques that keep our customers engaged and satisfied. You’ll collaborate with experienced mentors, contribute to meaningful projects, and build the skills needed to launch your career in a dynamic, tech-driven industry. This is more than just an internship—it’s a chance to learn how outstanding customer care drives success in the iGaming world.

What You'll Do:

• Customer Support Experience: Learn how RSI’s Player Support team handles real customer inquiries, resolves issues, and builds lasting player relationships.
• Industry Exposure: Understand how a leading iGaming company operates in a highly regulated and rapidly evolving environment.
• Professional Growth: Take part in workshops, mentorship check-ins, and receive real-time feedback to help you grow personally and professionally.
• Project Involvement: Contribute to initiatives that enhance player satisfaction, improve support tools, or streamline communication processes.
• Career Pathway: High-performing interns may be considered for future full-time opportunities within RSI’s Customer Support or Operations teams.

What You'll Bring:

We’re seeking empathetic, motivated individuals who are eager to learn how great customer service creates loyal players and drives business success. You might be a great fit if you:

• Have strong communication and organizational skills
• Enjoy helping others and solving problems
• Are excited to learn how technology supports exceptional customer experiences
• Can commit to 20–30 hours per week in a hybrid setting
• Are professional, proactive, and collaborative
• Are comfortable working independently and asking questions

No previous iGaming experience required—just bring your enthusiasm, empathy, and willingness to learn! #LI-HYBRID #LI-DNP

This role spans a wide breadth of experience at Rush Street Interactive, welcoming candidates with diverse experiences, backgrounds, and locations. The pay range reflects potential variations in experience, skills, and location. The pay range does not reflect total compensation, which includes base pay, benefits, and/or bonuses. For candidates outside the US (Canada, Europe, Latin America), we take a locally informed approach to compensation and will share specific ranges based on your country of residence.

Location Eligibility (for nationwide roles): Open to candidates across the U.S.

Location Eligibility (for other roles): Location requirements may vary and will be specified in the job posting.

*Benefits:*

• Discretionary annual company bonus (Eligibility Varies by Role)
• 401(k) plan with 100% company match on the first 4%
• Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance
• Paid Time Off (Eligibility Varies by Role)
• Employee Assistance Program (EAP)

Pay Range

$16—$16 USD

What Makes Us Great:

• Comprehensive compensation
• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they do
• People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and of course, achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and to support your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

Be at the forefront of this ground-breaking industry! Apply now!