Principal Product Manager - Maintenance

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Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role

Every day, the world’s largest fleets depend on maintenance operations to keep their vehicles and equipment running. When a truck breaks down on the side of a highway or a piece of heavy equipment fails on a job site, the cost isn’t just a repair bill — it’s missed deliveries, idle crews, compliance risk, and eroded customer trust. Despite the stakes, most maintenance teams still run on spreadsheets, whiteboards, and legacy systems that haven’t changed in decades. Samsara is changing that.

The Connected Asset Maintenance team is building Samsara’s next major product line — a modern, intelligent maintenance and asset management platform purpose-built for physical operations. We’re a few quarters in, moving fast, and building from the ground up. Think of this as a startup inside Samsara: a small, focused team with the full backing of a scaled platform, massive distribution, and millions of connected assets already generating the data that makes our product uniquely powerful.

We’re looking for a Principal Product Manager who will own a significant portion of our Maintenance product. You’ll report directly to the VP of Product & Engineering for the Business Unit. One week you might be in a maintenance garage watching a fleet technician diagnose an engine fault, and the next you’ll be whiteboarding a new workflow with your engineering team or jumping on a call with Sales to close a strategic deal. You’ll spend serious time on-site with customers — not just interviewing them, but learning their world: how work orders flow, how parts get tracked, how a maintenance director decides what gets fixed today versus next week. That depth of understanding is what separates good products from great ones in this space.

This is a remote position open to candidates residing in Canada.

You should apply if

• You want to build something from scratch: You’re energized by the blank canvas of a new product, not intimidated by it. You love 0-to-1 and you know what it takes — the scrappiness, the speed, the willingness to do whatever the product needs.
• You’re deeply curious about how the physical world works: You believe the best product insights come from being where the work actually happens, and you’re energized — not drained — by time in the field.
• You’re already using AI to make yourself faster: You don’t just build AI products — you use AI tools daily in your own work (writing specs, analyzing customer data, prototyping ideas, accelerating research). You see this as table stakes, not a nice-to-have.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper-growth environment.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will

• Become a domain expert in maintenance operations. Build deep, lasting relationships with customers — maintenance directors, fleet managers, technicians — and translate what you learn into product conviction that the team can rally around.
• Own the vision, strategy, and roadmap for your product area within Connected Asset Maintenance. Define where we’re going, why, and in what order — balancing customer value, technical feasibility, and business impact. Communicate it clearly to the team, to leadership, and to customers.
• Drive the full product lifecycle from discovery and definition through design, build, launch, and iteration. Set success criteria and stage-gates. Ensure we ship on time and at the quality bar our enterprise customers expect.
• Partner with Engineering and Design to build a world-class product. Bring strong opinions on UX and workflow design. Make crisp tradeoff decisions. Use AI tools aggressively to accelerate research, spec writing, and prototyping — and raise the bar for the team.
• Work cross-functionally with Sales, Customer Success, and Marketing to win strategic deals, drive adoption post-sale, and build the GTM playbook for a new product line. You’re not above jumping on a sales call or writing enablement materials.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role

• 6+ years in a software product management role, with demonstrated experience building a new product or business from early stages.
• A track record of deep customer engagement — building real relationships with customers and turning those insights into products that win.
• Strong technical fluency — you can go deep with engineers on data models, APIs, and system architecture, and you establish credibility quickly.
• Active use of AI tools in your day-to-day product work. You should be able to point to specific ways AI makes you faster and better today.
• Proven ability to set product vision and roadmaps, and to ship products that deliver measurable business results on tight timelines.
• Excellent communication skills — comfortable presenting to enterprise customers, senior executives, and cross-functional teams. Equally strong writing clear strategy documents and concise product specs.
• Comfort navigating ambiguity and driving clarity. You don’t wait for someone to tell you what to do — you figure it out and move.

An ideal candidate also has

• History of working on successful B2B enterprise products and working directly with large customers ($100K+ ARR).
• Experience as a founder or at an early-stage startup where you wore multiple hats and owned outcomes end-to-end.
• Bachelor’s or Master’s degree in a technical field.

The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$147,200—$202,400 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

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Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.