Product Support Engineer

Описание вакансии

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.

We are looking for a Senior Product Support Engineer, Maritime, to join our rapidly growing team in Sydney. In this role, you will own and drive all aspects of sustainment, focusing on maintenance planning, technical data, sparing, and lifecycle management of our Autonomous Underwater Vehicles (AUVs). You will develop and maintain critical sustainment artifacts, ensuring they remain up-to-date and aligned with product evolution. Collaborating closely with engineering, quality, reliability, and operations teams, you will create and execute comprehensive plans that support the long-term reliability and operational readiness of our systems. This role is pivotal in ensuring that Anduril’s AUVs, UUVs, & USVs meet the highest standards of performance and maintainability throughout their lifecycle. From crafting detailed maintenance strategies to managing technical documentation and spare parts planning, your expertise will play a vital role in enabling Anduril’s mission to transform Autonomous Underwater Vehicle operations.

WHAT YOU'LL DO:

• Develop and maintain comprehensive, ground-up sustainment plans for AUVs, UUVs, & USVs
• Partner with customers, operations teams, and engineering teams to define and implement effective maintenance and repair strategies
• Ensure the availability of up-to-date maintenance procedures, tools, and technical manuals to support sustainment operations
• Serve as the primary point of contact (POC) for all sustainment-related matters within the product team
• Collaborate with engineering teams during new product development to integrate best sustainment practices early in the design process
• Create and maintain a service bill of materials (SBOM) to establish a central, up-to-date repository for sustainment artifacts

REQUIRED QUALIFICATIONS:

• Demonstrates a detailed and extensive technical expertise and application of engineering principles
• Proficiency in CAD software and product lifecycle management tools
• Familiarity with military standards and specifications
• 5+ years of demonstrated experience working in a high rigor environment (maritime, aerospace, automotive, nuclear, etc.)
• Ability to work effectively in unstructured environments and adapt to changing priorities
• Strong self-motivation and ability to work independently
• Exceptional problem-solving skills and analytical thinking
• Possess high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements
• Demonstrated ability to learn and master new technologies quickly

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Engineering (Maritime, Mechanical, Manufacturing, Aerospace, or related field)
• 5+ years of experience in product support, sustainment, or systems engineering
• Prior experience working with JIRA, Siemens NX, Teamcenter (PLM), or Oracle (ERP) or equivalents
• Experience reviewing technical drawings/schematics.
• Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics).
• Broad knowledge of Integrated Product Support (IPS), including sustainment and supportability principles and concepts.
• Experience with complex military systems or defense technology products
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Willingness to travel for on-site support and customer engagements

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Healthcare Benefits

• US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
• UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
• IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.

Additional Benefits 

• Income Protection: Anduril covers life and disability insurance for all employees.
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
• Professional Development: Annual reimbursement for professional development
• Commuter Benefits: Company-funded commuter benefits based on your region.
• Relocation Assistance: Available depending on role eligibility.

Retirement Savings Plan 

• US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
• UK & IE Roles: Pension plan with employer match.
• AUS Roles: Superannuation plan.

The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. 

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:

• No Financial Requests:Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
• Please always verify communications:

+ Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address.

+ Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.

• Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
• What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.