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Receptionist ( 1 year Fixed term contract)
NICE — крупная международная IT-компания с отличной репутацией. Вакансия предлагает хороший старт в корпоративном секторе, хотя контракт ограничен одним годом.
Сложность вакансии
Роль начального уровня, требующая отличных навыков общения и базовой грамотности в MS Office. Основная сложность заключается в многозадачности и необходимости поддерживать высокий стандарт профессионализма в корпоративной среде.
Анализ зарплаты
Зарплата в объявлении не указана, но для позиции Receptionist в Лондоне рыночный диапазон составляет от £24,000 до £30,000 в год. Предложение от крупной публичной компании (NASDAQ: NICE), скорее всего, соответствует середине или верхней границе этого диапазона.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Receptionist position at NICE, as advertised for your London office. With a proven track record in corporate front-of-house roles and a passion for delivering exceptional first impressions, I am confident that my organizational skills and proactive approach align perfectly with the high standards of your "game-changing" environment.
In my previous experience, I have successfully managed high-volume switchboards, coordinated complex meeting room schedules, and handled international logistics via DHL, all while maintaining a polished and welcoming atmosphere. I pride myself on my ability to multitask under pressure and my proficiency in Microsoft Office, ensuring that administrative tasks and facilities support are handled with precision and efficiency.
I am particularly drawn to NICE because of its reputation as an innovation powerhouse and its collaborative culture. I am eager to bring my "can-do" attitude to your team and contribute to the smooth day-to-day operations of your London headquarters during this one-year fixed-term contract.
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Описание вакансии
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As the Receptionist, you will be the first point of contact for employees, clients, and visitors, ensuring smooth day-to-day operations in the London office
How will you make an impact?
As the Receptionist, you will be the first point of contact for employees, clients, and visitors, ensuring smooth day-to-day operations in the London office. Your responsibilities will include:
- Front Desk & Visitor Management:
- Opening and setting up the reception and waiting area.
- Answering and directing calls professionally.
- Managing visitor access, issuing passes, and ensuring sign-in compliance.
- Notifying ground floor reception of visitor arrivals via the online portal.
- Meeting Room & Event Coordination:
- Booking and monitoring internal and client meeting rooms.
- Ordering and arranging catering for meetings, ensuring all costs are logged.
- Assisting with office events and social committee activities.
- Mail & Courier Services:
- Handling incoming mail distribution.
- Arranging daily couriers to internal and international shipments via DHL.
- Office & Facilities Support:
- Managing Cleaning Operatives and ensuring completion of daily checklists.
- Maintaining a clean and welcoming reception area.
- Ordering office supplies and placing stationery orders.
- Logging and tracking facilities-related expenses and admin spreadsheets.
- Raising and tracking internal purchase orders (POs).
- Logging helpdesk tickets for maintenance requests (e.g., air conditioning, doors, lifts).
- Liaising with security for access control, including out-of-hours access.
- Administrative & Team Support:
- Assisting the London & Southampton Office Manager with leaver equipment returns.
- Supporting the EMEA Facilities Manager with various tasks as needed.
- Assisting departments with administrative tasks upon Office Manager approval.
- Finalizing documents (signature collection, stamping, scanning, and forwarding).
- Binding and laminating documents when required.
- Providing remote support to Southampton & London offices for purchasing, event planning, and venue coordination.
- Covering DHL-related tasks when the Office Manager is unavailable.
Have you got what it takes?
We are looking for a dynamic, highly organized professional who thrives in a fast-paced corporate environment. The ideal candidate will have:
- Corporate Reception Experience: Previous experience in a front-of-house role within a corporate setting.
- Strong Interpersonal Skills: A friendly, open, and approachable manner with excellent communication skills.
- Technical Proficiency: Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Professionalism & Initiative: A polished appearance, professional attitude, and the ability to remain proactive and resourceful in problem-solving.
- Organizational Skills: The ability to multitask, prioritize effectively, and work well under pressure.
- Team Spirit: A collaborative mindset with a “can-do” attitude and willingness to support colleagues.
- Flexibility & Business Awareness: An understanding of company objectives and the ability to adapt as needed.
What’s in it for you?
Learn more about the Benefits at NICE
Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICE.About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
Requisition ID: 10240 Reporting into: Manager, Facilities, IL
Role Type: Individual Contributor
*About NiCE*
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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Навыки
- Microsoft Office
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPoint
- Administrative Support
- Event Coordination
- Facilities Management
- Customer Service
Возможные вопросы на собеседовании
Проверка опыта работы в корпоративной среде и понимания стандартов обслуживания.
Опишите ваш опыт работы на ресепшене в корпоративном секторе. Какие основные обязанности вы выполняли?
Оценка навыков приоритизации в стрессовых ситуациях.
Как вы справляетесь с ситуацией, когда одновременно звонит телефон, пришел посетитель и курьер ожидает отправку?
Проверка навыков решения проблем и проактивности.
Приведите пример ситуации, когда вам пришлось самостоятельно решать проблему с офисными коммуникациями или оборудованием.
Оценка владения необходимым ПО.
Насколько уверенно вы владеете Microsoft Excel и Outlook для ведения отчетности и планирования встреч?
Проверка коммуникативных навыков и умения работать в команде.
Как вы подходите к взаимодействию с разными отделами и внешними подрядчиками, например, клининговой службой или охраной?
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