Referral Coordinator

Описание вакансии

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.

What You'll Do

• Request prior authorizations from a variety of health plans for visits, procedures, and referrals.
• Monitor and track the status of patient referrals, following up with health plans as needed.
• Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.
• Ensure compliance with documentation and data entry protocols.
• Verify patient insurance coverage.
• Provide regular updates to healthcare providers and management on referral trends and issues.
• Collaborate with healthcare providers and staff to identify opportunities for improving the referral process.
• Be open-minded to process changes and new technologies.
• Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines.
• Maintain confidentiality and security of patient information.

Who You Are

• High school diploma or equivalent.
• Knowledge of medical terminology, including CPT and ICD-10 codes.
• At least 1 year of experience as a Referral Coordinator in any specialty.
• Strong collaborator with a positive, team-focused mindset.
• Eager to contribute to a supportive, team-first culture.

**Location**

• 914 W Foothill Blvd, Upland, CA

**Work Schedule**

• Monday–Friday, 8:00 AM–5:00 PM (full-time, onsite)

Benefits

• Medical, Dental and Vision Coverage
• 401 (K)
• Sick leave hours per year
• Paid holidays per year

Hourly pay range

$21—$23 USD

Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.