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Rental Coordinator
Отличная вакансия для старта карьеры в инновационной компании с сильной корпоративной культурой. Привлекательный пакет льгот, включая оплату сверхурочных и семейные ужины, компенсирует интенсивный график.
Сложность вакансии
Позиция начального уровня, требующая отличных навыков общения и стрессоустойчивости. Основная сложность заключается в быстром темпе работы и необходимости освоения фирменного ПО T3.
Анализ зарплаты
Зарплата в объявлении не указана, но для Портленда, штат Орегон, рыночные ставки для координаторов по аренде в строительной сфере обычно начинаются от 45 000 долларов в год плюс бонусы и оплата сверхурочных. Данная роль предполагает работу по 50 часов в неделю, что существенно увеличивает итоговый доход за счет овертаймов.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Rental Coordinator position at EquipmentShare in Portland. With a strong background in customer relationship management and a passion for innovative technology, I am drawn to EquipmentShare’s mission of transforming the construction industry through the T3 platform. I pride myself on being a proactive problem-solver who excels in fast-paced environments, making me a perfect fit for your Field Sales Support team.
In my previous experience, I have consistently demonstrated the ability to nurture long-term client relationships and guide customers through complex processes with ease. I am particularly impressed by EquipmentShare’s people-first culture and the emphasis on continuous improvement. I am eager to bring my energy and grit to your Portland facility, helping contractors operate more efficiently while contributing to the company's rapid growth.
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Присоединяйтесь к команде EquipmentShare в Портленде и начните строить будущее строительных технологий уже сегодня!
Описание вакансии
Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a Rental Coordinator at our rental facility in Portland, OR and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Schedule: Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours.
Primary Responsibilities
At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.
- Respond to inbound leads and guide customers through the EquipmentShare rental process
- Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
- Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
- Promptly respond to and resolve customer inquiries, requests, complaints or other communications
- Develop new sales strategies and techniques to increase our market share and improve our customer experience
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) \restrictions apply*
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role dependent)
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
- Access to industry leading diagnostic tools
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications
Required Skills/Abilities:
- You’re a great listener and care about solving your customer’s problems
- You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
Education and Experience:
- High School diploma or equivalent
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
*Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.*
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Навыки
- Communication Skills
- Problem Solving
- Customer Support
- Sales Strategy
- Customer Relationship Management
Возможные вопросы на собеседовании
Проверка навыков управления конфликтами и удержания клиентов.
Расскажите о случае, когда клиент был крайне недоволен сервисом. Как вы разрешили ситуацию?
Оценка способности кандидата работать с технологическими решениями компании.
Как вы относитесь к использованию специализированного ПО для управления парком техники и как быстро вы обычно осваиваете новые программы?
Проверка навыков продаж и убеждения.
Как бы вы объяснили опытному подрядчику преимущества перехода на цифровое управление арендой оборудования?
Оценка умения работать в условиях многозадачности.
Как вы расставляете приоритеты, когда одновременно поступает несколько входящих заявок и возникают текущие проблемы у существующих клиентов?
Проверка соответствия корпоративной культуре «grit and humility».
Приведите пример ситуации, когда вам пришлось признать свою ошибку перед командой или клиентом. Чему это вас научило?
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