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Rental Coordinator
Отличное предложение для старта или развития карьеры в стабильной индустрии с сильной корпоративной культурой. Привлекательные бонусы, такие как оплачиваемые семейные ужины и волонтерство, а также возможность оплаты переработок, делают вакансию очень конкурентоспособной.
Сложность вакансии
Позиция требует отличных навыков общения и базового понимания строительной техники, но не предполагает узкоспециализированного высшего образования. Основная сложность заключается в интенсивном графике (50 часов в неделю) и необходимости быстро освоить внутреннюю технологическую платформу T3.
Анализ зарплаты
Зарплата для данной позиции в Техасе обычно находится в диапазоне 40-55 тысяч долларов в год без учета переработок. Учитывая график 50 часов в неделю, фактический доход кандидата будет выше рыночного медианного значения за счет гарантированного овертайма.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Rental Coordinator position at EquipmentShare in Lubbock. With a strong background in customer relations and a passion for the construction industry's technological evolution, I am drawn to EquipmentShare’s mission of transforming the rental experience through the proprietary T3 platform. I pride myself on being a proactive problem-solver who excels at building long-term relationships with contractors and ensuring they have the right tools to succeed.
Throughout my career, I have demonstrated the ability to manage complex logistics while maintaining a high level of customer satisfaction. I am particularly excited about the opportunity to leverage your innovative technology to work smarter and provide real-time support to clients. My commitment to grit, heart, and continuous improvement aligns perfectly with EquipmentShare’s core values, and I am eager to contribute to your team's growth and success in the Texas market.
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Описание вакансии
Build the Future with Us — EquipmentShare is Hiring a Rental Coordinator
At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We’re hiring a Rental Coordinator at our onsite facility in Lubbock, TX, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.
Schedule:Monday to Friday, 7:00 AM to 5:00 PM and offers overtime pay after working 40 hours.
Primary Responsibilities
At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.
- Respond to inbound leads and guide customers through the EquipmentShare rental process
- Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
- Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare. Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
- Promptly respond to and resolve customer inquiries, requests, complaints or other communications
- Develop new sales strategies and techniques to increase our market share and improve our customer experience
Why EquipmentShare?
Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.
We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
- Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) \restrictions apply*
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Generous PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role dependent)
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
- Access to industry leading diagnostic tools
About You
You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.
We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications
Required Skills/Abilities:
- You’re a great listener and care about solving your customer’s problems
- You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
Education and Experience:
- High School diploma or equivalent
A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.
EquipmentShare is an EOE M/F/D/V.
*Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.*
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Навыки
- Communication Skills
- Logistics
- Problem Solving
- Sales Strategy
- Customer Relationship Management
- Construction Equipment Knowledge
Возможные вопросы на собеседовании
Проверка способности кандидата справляться с конфликтными ситуациями, что критично для координатора.
Расскажите о случае, когда вам пришлось иметь дело с недовольным клиентом. Как вы разрешили ситуацию?
Вакансия предполагает активное использование платформы T3; важно понять готовность кандидата к обучению.
Как вы обычно подходите к изучению нового программного обеспечения или технических инструментов на рабочем месте?
Роль включает элементы продаж и расширение клиентской базы.
Какие стратегии вы используете для установления доверительных отношений с новыми контрагентами и прорабами?
График работы предполагает 10-часовые смены; важно оценить выносливость и тайм-менеджмент.
Как вы расставляете приоритеты в задачах при высоком темпе работы и большом количестве входящих запросов?
Проверка соответствия корпоративной культуре «люди прежде всего».
Что для вас означает качественный клиентский сервис в контексте аренды оборудования?
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