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- США
- Зарплата
- 15 $ – 17 $
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Sales Associate (Full-Time) - Oakbrook Center
Отличная позиция для старта карьеры в индустрии моды и велнеса. Компания предлагает сильный социальный пакет (медстраховка, 401K) и уникальные бонусы, такие как бесплатная йога и скидки на одежду, что редко встречается для розничных позиций.
Сложность вакансии
Работа начального уровня, требующая отличных навыков общения и физической выносливости. Основная сложность заключается в необходимости глубокого изучения характеристик тканей и философии бренда, а также в работе в периоды пиковых нагрузок.
Анализ зарплаты
Предлагаемая ставка $15–17 в час соответствует средним рыночным показателям для розничной торговли в Иллинойсе. Однако наличие ежемесячных бонусов и расширенного соцпакета делает это предложение более привлекательным по сравнению с конкурентами в масс-маркете.
Сопроводительное письмо
I am writing to express my enthusiastic interest in the Sales Associate position at Alo Yoga’s Oakbrook Center location. As a dedicated practitioner of mindful movement and a long-time admirer of the Alo brand, I am deeply aligned with your mission of bringing the consciousness of the mat into everyday life. My background in client-centric sales has taught me that true excellence comes from authentic connection and deep product knowledge, both of which I am eager to bring to your team.
With over a year of experience in high-energy retail environments, I have developed a keen ability to exceed sales goals while maintaining a premium guest experience. I am particularly drawn to Alo’s holistic business model, encompassing retail, yoga, and wellness, and I am confident in my ability to educate customers on the technical benefits of your fabrics and the values of your community. I am a self-motivated team player who thrives in a culture of feedback and is ready to contribute to the continued success of the Oakbrook Sanctuary.
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Присоединяйтесь к команде Alo Yoga в Окбруке и станьте амбассадором осознанного образа жизни и премиального сервиса!
Описание вакансии
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO's Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Sales Associate Schedule
Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
- Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
- 401K with company matching (Full-Time Employees)
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries
The Company’s Associate base pay ranges from $15.00- $17.00/ hour in Oakbrook, IL. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.
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Навыки
- Inventory Management
- Customer Service
- Sales
- Visual Merchandising
- Client Relations
- Product Knowledge
Возможные вопросы на собеседовании
Проверка соответствия ценностям бренда Alo Yoga.
Что для вас значит «осознанное движение» (mindful movement) и как вы можете транслировать эту философию клиентам?
Оценка навыков продаж и работы с возражениями.
Как бы вы описали преимущества нашей ткани клиенту, который сомневается в высокой стоимости изделия?
Проверка клиентоориентированности.
Расскажите о случае, когда вы превзошли ожидания клиента. Как это повлияло на продажи или лояльность?
Оценка умения работать в команде и принимать обратную связь.
Как вы реагируете на конструктивную критику от руководителя в разгар рабочего дня?
Проверка готовности к интенсивному графику.
Как вы справляетесь со стрессом и сохраняете позитивный настрой в периоды высокой нагрузки, например, в Черную пятницу?
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- Страна
- США
- Зарплата
- 15 $ – 17 $