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Sales Associate (Full-Time) - Plaza Frontenac
Привлекательная вакансия в известном бренде с отличными бонусами (скидки, бесплатная йога). Однако работа требует полной доступности в праздничные периоды и физической активности на ногах в течение всей смены.
Сложность вакансии
Позиция начального уровня, требующая в основном отличных навыков общения и физической выносливости. Основная сложность заключается в необходимости глубокого изучения характеристик тканей и философии бренда.
Анализ зарплаты
Предлагаемая позиция соответствует рыночным стандартам для сферы розничной торговли одеждой премиум-класса в Миссури. В дополнение к базовой ставке компания предлагает ежемесячные бонусы и льготы, что делает предложение конкурентоспособным.
Сопроводительное письмо
I am writing to express my strong interest in the Sales Associate position at Alo Yoga's Plaza Frontenac location. As an admirer of Alo’s mission to bring mindful movement from the studio to the street, I am eager to contribute to a team that values authentic connection and excellence in guest experience. My background in client-centric sales has taught me that retail is not just about transactions, but about building lasting relationships and educating customers on products that enhance their lifestyle.
I am particularly drawn to Alo because of your holistic approach to wellness, encompassing retail, yoga, and community. With my self-motivated drive and passion for the brand, I am confident in my ability to exceed sales goals while maintaining the high visual and operational standards of the Plaza Frontenac store. I look forward to the opportunity to bring my energy and dedication to your team.
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Описание вакансии
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO's Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Sales Associate Schedule
Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
JUST SOME OF THE PERKS
- Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
- Monthly Store Incentives
- Clothing Allowance
- Free yoga classes at any of our Sanctuaries
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Навыки
- Sales
- Customer Service
- Visual Merchandising
- Product Knowledge
- Inventory Management
- Clienteling
Возможные вопросы на собеседовании
Проверка соответствия ценностям бренда Alo Yoga.
Что для вас значит концепция 'mindful movement' и как вы можете транслировать её покупателям?
Оценка навыков продаж и работы с возражениями.
Как вы будете действовать, если клиент сомневается в покупке из-за высокой цены изделия?
Проверка умения работать в команде и воспринимать критику.
Расскажите о случае, когда вы получили конструктивную обратную связь. Как вы её применили?
Оценка экспертности в продукте.
Как бы вы описали преимущества наших тканей (например, Alosoft или Airlift) человеку, который никогда не носил одежду для йоги?
Проверка готовности к работе в пиковые периоды.
Как вы расставляете приоритеты в задачах, когда в магазине много покупателей, а вам нужно пополнить запасы на полках?
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