Senior Technical Project Manager

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Who We Are

NeuroFlow CEO and West Point graduate Christopher Molaro served in the army for five years, including a tour in Iraq as a platoon leader. Coming back home, he experienced firsthand the gaps in the behavioral health system and how veterans and civilians alike face too many barriers when it comes to receiving appropriate, timely care.

While pursuing his MBA at Wharton, Chris met his future co-founder Adam Pardes, and the two agreed – even the most engaging digital mental health apps in the world wouldn’t truly change the problem; only a solution that systematically integrated behavioral health into the full healthcare ecosystem could create meaningful change. And so they created NeuroFlow.

What We Do:

We pride ourselves on partnering with healthcare leaders to assist in driving better outcomes, lowering total cost of care, and making behavioral health risk more predictable and transparent. NeuroFlow exists to make sure no one who needs behavioral health support falls through the cracks.

We build more than just engaging digital health tools for self-care: we create platforms that identify population behavioral health risk early, engage individuals with acuity-specific resources, and enable care teams to make smarter and more efficient decisions. Together, NeuroFlow’s solutions arm healthcare organizations with the insights they need to overcome the systemic challenges in today’s healthcare ecosystem.

How We Do It:

The award-winning culture at NeuroFlow is one built around encouragement and daring to be great. Our core values have been displayed in our office since day one, and each team member is responsible for carrying out these values and keeping each other accountable to them. We succeed through our flexibility and agility, navigating and transforming an industry ripe for change where “no” or “can’t” is too often the default.  NeuroFlow offers unique opportunities to work in a fun and challenging fast-paced environment with direct, meaningful impact on helping to close the divide between mental and physical health.

How You’ll Help

NeuroFlow is seeking an experienced Technical Project Manager to lead strategic client projects and ensure the successful delivery of digital behavioral health solutions. In this role, you will manage complex, cross-functional initiatives, working closely with product, engineering, and client-facing teams. You’ll be instrumental in translating business requirements into project plans, facilitating execution, and delivering solutions on time and within scope.

Key Responsibilities

• Develop and manage comprehensive project plans, including scope, schedule, budget, and resource allocation.
• Serve as a key point of contact between internal stakeholders and clients, ensuring transparent communication of goals, progress, and risks.
• Facilitate solution design discussions with clients to assess technical needs and ensure alignment with NeuroFlow’s platform capabilities.
• Partner with Product Managers to define requirements, plan project deliverables, and provide estimations to guide prioritization.
• Monitor project performance, tracking time, scope, and financial spend to support planning and forecasting.

Enable effective collaboration across Product, Engineering, Sales, and Client Success teams.

• Proactively identify and resolve project risks, issues, and blockers to ensure team momentum.
• Lead post-project reviews, capturing insights to improve future processes.
• Contribute to the creation of technical documentation and support materials.
• Track performance and report outcomes using project management tools and data analytics.
• Manage resource availability and capacity planning to ensure optimal execution.

Projects You Might Work On

• Lead agile projects that deliver meaningful business value and customer impact.
• Oversee concurrent, high-visibility implementation projects across healthcare clients.
• Drive collaboration between Product, Design, QA, and Engineering to deliver features aligned with roadmap priorities.
• Coordinate rollout strategies that match the needs of various customer segments.
• Partner with Sales & Client Success to ensure contract scope, pricing, and deliverables remain aligned.
• Support Product Marketing with release planning and communications as timelines evolve.

Minimum Qualifications

• 5+ years of experience in technical project management or program management roles, preferably in a SaaS or healthcare technology environment.
• Strong understanding of the Software Development Life Cycle (SDLC), including Agile methodologies (Scrum, Kanban).
• Experience leading cross-functional teams to deliver technical projects from initiation through launch.
• Familiarity with APIs, cloud technologies, and modern tech stacks (no coding required, but must be conversant).
• Excellent written and verbal communication skills, including experience presenting to executives and clients.
• Proficiency in project management tools (e.g., Jira, Asana, Confluence, Microsoft Project).
• Demonstrated ability to prioritize tasks, manage time effectively, and drive execution in a fast-paced environment.

Preferred Qualifications

• Experience working in the behavioral health or digital health industry.
• PMP, PMI-ACP, or other relevant project management certification.
• Technical degree or background (e.g., Computer Science, Information Systems).
• Experience collaborating with customer success and product marketing teams.
• Familiarity with regulatory or compliance environments (e.g., HIPAA, SOC 2).

Company Benefits:

\*Applicable for full time employees

Flexible work schedule, unlimited PTO, physical and mental wellness benefits, medical coverage, parental leave, 401K, company-sponsored events, referral program, onsite gym, dog friendly office, snacks in the office, commuter benefits, onsite massages.

What We Believe:

NeuroFlow is a proud equal opportunity employer. Every day we are working to tackle the mental health crisis in America, and in order to do that well, we need diverse voices, experiences, and perspectives at the table. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability\*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*\*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are typically done which will ensure an equal employment opportunity without imposing undue hardship on NeuroFlow. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.*

As a HIPAA compliant organization

All team members shall:

1. Act in accordance with NeuroFlow’s Information Security Policies.
2. Protect organizational assets from unauthorized access, disclosure, modification, destruction or interference.
3. Report security events or other risks to the organization
4. Execute organizational security processes or activities
5. Perform security responsibilities that defined and communicated for their role
6. Be responsible for their actions regarding the security of organization