Solutions Engineer [Tokyo, Japan]

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POS-P252

We are a team of enthusiastic Solutions Engineers working from different offices and remotely across the globe. We support each other and we share our knowledge - within our own team but also across the global Presales organisation at HubSpot. We strive to do this in a psychologically safe and inclusive environment where everybody’s opinion is equally valued and heard and where we have some fun along the way :-). As our CTO and Co-founder Dharmesh Shah said during his keynote at INBOUND 2020: "Diverse teams are the best performing teams!". You might also find the following article interesting from our EMEA SE manager: How we value Diversity in Pre-sales.

We are looking for someone who knows how to collaborate well in a team environment, who is sensitive to clients’ needs and who can develop relationships. In this role, you will mostly work with our sales teams but also with many other stakeholders, incl. our Solutions Architect, local sales leadership, our post-sales technical consultants and our regional solutions partners.

Life at HubSpot is certainly busy and it can be a bit hectic sometimes but we respect the boundaries people set for themselves to manage both life and work. You might enjoy this short video on Linkedin by Dan, the manager of the JAPAC SE team, about how much this flexibility means to him as a parent.

In this role, you will:

• Work closely with our Account Executives in the selling team to solve the prospects needs pre-sales
• Develop strategies with our Account Executives to understand how to help their customers/prospects
• Strategically manage complex uses cases and the stakeholders on a deal
• Lead and drive technical pre-sales conversations around integration and data migration
• Provide valuable feedback to our product team by being the voice of the prospect
• Coach the sales teams on HubSpot’s functionalities to help come up with strategic value-oriented solutions for our prospects
• Collaborate with other SEs across the globe on local, regional and global initiatives and projects

What are the role requirements?

• Excellent reading and writing communication skills in Japanese and English (verbal communication is not necessary required)
• Experience in a customer-facing role

• For example as a Pre-Sales Consultant, Solutions/Sales Engineer or as an Implementation, Onboarding or Technical Consultant or in a technical sales role.

• Ability to conceptually understand technical concepts and overall technologies

• Such as how API works and backend/front end systems

Who succeeds in this role?

• A team player who loves autonomy in their role with great collaboration and communication skills
• Someone who is curious, eager to learn, and open to admitting mistakes #growthmindset
• Someone who exemplifies HEART
• Someone who is great at time management
• A problem solver with a consultative and strategic mindset
• Someone with a business and value-oriented mindset

We don’t expect you to be an expert at everything. Extensive on-the-job training will be provided to the successful candidate.

We know the confidence gapandimpostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.

If you need accommodations or assistance due to a disability, please reach out to us using this form.

At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.

If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements

*Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.

India Applicants: link to HubSpot India's equal opportunity policy here.

About HubSpot

HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.

At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.

We’re building a companywhere people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.

Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.

Explore more:

• HubSpot Careers
• Life at HubSpot on Instagram

HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. We may use CLEAR ID Verification during the hiring process to confirm your identity and help maintain a safe, secure, and trusted experience for all candidates. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.