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Technical Account Manager (FINS)
UiPath — лидер индустрии, предлагающий работу с передовыми технологиями (AI, RPA). Позиция предполагает высокую степень ответственности, удаленный формат работы и возможность влиять на цифровую трансформацию крупнейших компаний.
Сложность вакансии
Высокая сложность обусловлена необходимостью сочетать глубокие технические знания (UiPath, .NET, Cloud, LLM) с навыками стратегического консалтинга и управления ожиданиями крупных клиентов из финансового сектора.
Анализ зарплаты
Указанная роль в Торонто для специалиста такого уровня обычно оплачивается выше среднего по рынку из-за узкой специализации на RPA и требований к знанию AI-фреймворков. Рыночные оценки для Senior TAM в Канаде варьируются от 120 до 160 тысяч канадских долларов в год плюс бонусы.
Сопроводительное письмо
I am writing to express my strong interest in the Technical Account Manager position at UiPath, specifically focusing on FINS customers. With over five years of experience in .NET development and a deep background in cloud infrastructure (Azure/AWS), I have consistently helped enterprise clients bridge the gap between complex technical requirements and tangible business outcomes. My expertise in the UiPath Automation Suite, combined with a proactive approach to technical advisory, aligns perfectly with your mission to empower companies through automation.
In my previous roles, I have successfully managed technical workstreams for large-scale automation programs, conducting code reviews and infrastructure planning that ensured long-term scalability. I am particularly excited about UiPath's direction towards agentic frameworks and LLMs, as I have been actively working with RAG and intelligent document processing. I am confident that my technical proficiency and customer-facing experience will allow me to drive exceptional value for your strategic FINS accounts and contribute to the continued growth of the UiPath platform.
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Откликнитесь в uipath уже сейчас
Присоединяйтесь к лидеру рынка RPA и помогите крупнейшим финансовым компаниям трансформировать их бизнес через автоматизацию!
Описание вакансии
Life at UiPath
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission
At UiPath, you'll empower the world's largest companies to transform their operations through automation, enabling their teams to reach their full potential. As a Technical Account Manager in our Client Success team, you'll guide our most strategic FINS customers in building enterprise-level business automation programs. Your role will be crucial in ensuring our customers achieve maximum business value and organizational impact using UiPath's innovative automation platform. You'll work with stakeholders across all levels, from C-suite executives to team members, driving business adoption with a laser focus on achieving tangible outcomes and enhancing work processes.
What you'll do at UiPath
- Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value.
- Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals.
- Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes.
- Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints.
- Conduct design and code reviews for select automations to reinforce and verify best practices.
- Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement.
- Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.
What you'll bring to the team
Required qualifications:
- Degree in Computer Science or a relevant field
- Experience with UiPath Automation Suite
- Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP)
- Understanding of Business Process Management (BPM)
- Proven track record in customer-facing technical account management or consulting roles
- Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering
- Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG and MCP
- Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success
- Candidates must be authorized to work in the United States for this role
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
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Навыки
- AWS
- Azure
- GCP
- LLM
- RAG
- Java
- Cloud Computing
- UiPath
- .NET
- LangGraph
- CrewAI
- BPM
- Intelligent Document Processing
Возможные вопросы на собеседовании
Проверка опыта работы с ключевым продуктом компании и понимания его архитектуры.
Опишите ваш опыт развертывания и масштабирования UiPath Automation Suite в облачной инфраструктуре (Azure или AWS).
Вакансия требует знаний в области ИИ и агентных систем.
Как бы вы интегрировали агентные фреймворки, такие как Langgraph или CrewAi, в существующий RPA-процесс для финансового клиента?
TAM должен уметь предотвращать проблемы до их появления.
Расскажите о случае, когда вы проводили технический аудит (health check) программы автоматизации. Какие риски вы выявили и как их устранили?
Роль подразумевает работу с C-level и техническими командами.
Как вы объясняете технические риски обновления платформы нетехническим стейкхолдерам со стороны бизнеса?
Проверка навыков решения критических ситуаций.
Опишите процесс взаимодействия с командой поддержки продукта при возникновении критического инцидента у стратегического клиента.
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