VP of Operations at Joyous.team

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This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

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Job Title: VP of Operations

Company Description: Joyous.team - Silicon Valley-based Public Benefit Corporation pioneering low-dose ketamine therapy

Job Description:

As VP of Operations, you will lead the scaling of Joyous’s clinical infrastructure, transitioning a distributed team of 65+ providers to a W-2 model within a new Professional Corporation. You will oversee clinical excellence, multi-state regulatory compliance, and pharmacy partnerships while leveraging AI to optimize care for over 85,000 patients nationwide.

Location: Foster City, USA

Why this role is remarkable:

• Lead a high-impact transition from 1099 to W-2 for a clinical workforce, shaping the culture and operational backbone of a mission-driven Public Benefit Corporation.
• Join a category-defining leader in mental health that has already served 14 million doses with an 89% symptom improvement rate among patients.
• Influence the future of healthcare by partnering with Silicon Valley technologists to integrate AI-driven workflows and intelligent scheduling into clinical operations.

What you will do:

• Manage the full lifecycle of the Professional Corporation (PC), including HR, payroll, and multi-state compliance for a growing team of RNs, NPs, and MDs.
• Oversee end-to-end supply chain and pharmacy relationships, ensuring medication quality and timely delivery while negotiating SLAs with compounding partners.
• Define and monitor data-driven clinical KPIs, using metrics to optimize provider productivity, patient satisfaction scores, and treatment outcomes at scale.

The ideal candidate:

• 10+ years of healthcare operations leadership with direct experience managing clinical teams and establishing/managing a Professional Corporation (PC) model.
• Deep expertise in DEA regulations, HIPAA, and multi-state telehealth licensing, specifically within mental health or controlled substance protocols.
• Tech-forward mindset with a clear vision for how AI and automation can reduce administrative burden and enhance the delivery of psychiatric care.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

Next steps

Step 1. Visit our website.

Step 2. Click 'Talk to Jack'.

Step 3. Talk to Jack so he can understand your experience and ambitions.

Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.

Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.

Step 6. If not, Jack will find you excellent alternatives. All for free.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.