Yacht Travel Consultant

Описание вакансии

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

To learn more about Kensington, visit kensingtontours.com.

Job Description

As a Yacht Travel Consultant, you are responsible for planning, selling, and implementing luxury yacht charters with private-guided, high-touch experiences for our customers.

From the initial conversations to providing expert advice and yacht knowledge, from sourcing suitable yachts, collecting quotes, to sending confirmations and drafting contracts, you will work closely with high-end customers and service providers to create the ultimate ultra-luxe travel package for each of your clients. You will need to craft your approach creatively, negotiate, handle objections, and identify additional business opportunities. It’s your goal to ensure all clients return home having had a trip that exceeds their expectations.

Who You Are

• A Passionate Traveller & Yacht Expert - A mountain climber, a deep diver, an explorer, a curious nomad, or perhaps a globetrotter who has lived, worked, or traveled extensively in your specialized region. Ideally, you have worked in the luxury yacht industry as a broker
• A Fabulous Storyteller - You share your destination and yacht expertise passionately and can create a story that ignites excitement through a warm phone presence and professional email communications.
• A High Performer - A trusted advisor, an account manager, an entrepreneur. You know how to follow a lead, entice a client, close a sale, and guarantee satisfaction.
• A Devoted Team Player - Your team matters to you. You enjoy partnering with and supporting each other during work hours, and the conversations will likely continue when the computer is off.
• A Curious Learner - You are excited to keep updated with new product development and thrive on continuing to build intimate knowledge of your region.

Qualifications

• Minimum 3 years of sales experience in the luxury market
• Ideal candidates have previously worked on/in the yacht industry as a yacht broker, central agent, or yacht service provider
• Must possess experience in building FIT packages servicing high-touch clientele
• Experience in the yacht industry, including yacht destination knowledge, yacht terminology, contracting, or servicing yachts
• Well-versed in a consultative sales approach
• Proven record of meeting and exceeding monthly sales targets
• Expert in client relationship building, specifically with high-touch clients
• Ability to resolve problems independently, promptly
• Appreciate and exemplify teamwork

Cultural Fit

• Able to thrive in an entrepreneurial environment
• Team-oriented
• Thrives in a KPI-driven environment
• Highly functional in a fast-paced, constantly changing workplace - building plans through iterations from learning what’s working and not working
• Ability to build trust and work through conflict both upwards and downwards

The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team. *We thank all candidates for their interest, however, only those selected for an interview will be contacted.*