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Area Director of Sales for DoubleTree by Hilton McLean Tysons, Courtyard by Marriott McLean Tysons and Fairfield Inn & Suites by Marriott Herndon
Привлекательная позиция уровня Area Director в стабильной компании с 130-летней историей. Предлагается отличный пакет льгот, включая еженедельную выплату зарплаты и обучение, однако высокая ответственность за три объекта требует значительных усилий.
Сложность вакансии
Высокая сложность обусловлена необходимостью управления продажами сразу трех разных брендов (Hilton и Marriott) и руководством распределенной командой. Требуется глубокое знание специфических систем (Delphi, STR) и опыт в полносервисном сегменте отелей.
Анализ зарплаты
Предлагаемая роль Area Director в регионе Северная Вирджиния (McLean/Tysons) обычно оплачивается выше среднего по рынку из-за высокой стоимости жизни и концентрации штаб-квартир корпораций. Ожидаемый доход включает базовый оклад и значительную бонусную часть за выполнение KPI.
Сопроводительное письмо
I am writing to express my strong interest in the Area Director of Sales position for your McLean and Herndon properties. With a proven track record in hospitality leadership and extensive experience managing sales operations for full-service hotels, I am confident in my ability to drive revenue and maximize profitability across the DoubleTree, Courtyard, and Fairfield Inn portfolios. My background in multi-property management and strategic business planning aligns perfectly with B. F. Saul Company’s commitment to excellence and "One Team" values.
Throughout my career, I have excelled at developing comprehensive business plans, mentoring high-performing sales teams, and leveraging market intelligence tools like Delphi and STR to capture market share. I am particularly drawn to this role because of the opportunity to oversee a diverse range of brands under the umbrella of a historic and respected organization like B. F. Saul Company. I am eager to bring my expertise in yield management and client relationship building to your team to ensure continued guest satisfaction and financial success.
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Описание вакансии
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals!
Are you looking for a great place to work? We are looking for leaders with multi-Property, full service and select service director of sales experience. As our new Area Director of Sales, you will be responsible for the overall sales and marketing efforts for the DoubleTree by Hilton McLean Tysons, Courtyard by Marriott McLean Tysons and Fairfield Inn & Suites by Marriott Herndon hotels. You will also use your leadership skills to drive revenue, maximize profit, and ensure quality. If you believe you have what it takes to create a rewarding experience for our guests, we would love to speak with you! This position is responsible for ensuring overall effective operations of all meetings, including adherence to all health regulations and liquor laws. Effective management of assigned staff to ensure achievement of overall financial results, guest satisfaction and positive team member relations.
B. F. Saul Company Hospitality Group invites you to take your career to the next level! As a leading Owner and Management Company in the Hospitality Industry, our commitment to our team is in our “One Team!” values. Our integrated approach in obtaining top talent ensures key players who are committed to their professional and personal development represent our hotels, have a sound understanding of the industry, and possess significant attributes to enhance our culture. Joining our team says you are committed to guest satisfaction and promise to uphold the highest level of integrity.
Responsibilities:
- Sales: Develops, implements, and maintains a comprehensive business plan that defines hotel sales objectives and supports financial goals. Accountable for aggressively pursuing business revenue goals and achieving established Personal Performance Expectations for self and team. Responsible for soliciting transient, group, and extended stay group demand generators to capitalize on revenue opportunities. Proactively positions and markets the hotel by effective revenue/yield management to achieve maximum hotel profit. Uses expertise to advise and implement changes to sales and marketing efforts based on sales and guest comments.
- Cost Control:Responsible for management of sales, marketing and catering expenses to maximize hotel profitability, and increase return on investment. Responsible for effective labor management through proper scheduling, monitoring, and adjusting based on business needs. Follows B. F. Saul Company Hospitality Group procurement guidelines and applies good business judgment. Responsible for preparation and management of the department budget. Manages and maintains company assets to stay within budget guidelines and prolong the life of company resources.
- People Management: Responsible for interviewing, hiring, coaching, discipline and development of sales employees. Evaluates staff performance and takes appropriate corrective action as needed to hold sales and catering employees accountable. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
- Guest Service: Accountable for guest satisfaction by developing and maintaining long-term, value-based client relationships. Ensures effective communication of client needs from sales to appropriate operational departments. Resolves complaints and concerns in courteous and friendly manner, focuses on service recovery when applicable. Works side by side with sales and catering staff to train and model appropriate guest service standards.
- Technical Acumen:Responsible for utilizing sales and catering tools/systems to accurately identify, report, forecast and communicate sales data. Ensures integrity of sales data by documenting information in Delphi on a daily basis. Utilizes sales tools, and other market intelligence, i.e. Holeligence ® and STR® to drive business.
- Training: Responsible for ongoing training of all sales and catering employees and ensuring training records are maintained. Analyzes quality issues, identifies training needs and ensures implementation to improve results. Utilizes available resources and adheres to B. F. Saul Company Hospitality Group training policies. Ensures all B. F. Saul Company Hospitality Group, brand, and department specific training requirements are met.
- Safety/Risk Management: Ensures a clean and safe work environment to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents.
- Self/Workload Management: Responsible for effective self/workload management. Demonstrates clear written and verbal communication skills. Promotes collaboration and positive, professional work environment. Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs. Adheres to all B. F. Saul Company Hospitality Group Standard Operating Procedures.
Qualifications:
- Education:High school diploma or GED required. College degree or equivalent experience preferred. Professional membership and community involvement desired. Basic Microsoft Office and Delphi experience also desired.
- Experience/Knowledge/Skills/Abilities:3-5 years experience, full service hotel with catering sales experience required, with a minimum of 1 year managing direct reports preferred.
- Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with employees and guests. Must be able to manage multiple priorities in a fast-paced environment.
- Physical Requirements:Ability to lift, push, and pull up to 20 pounds on an occasional basis.
Benefits:
- Well-Being Benefits:
- Health Insurance
- Dental & Vision Insurance
- Short & Long Term Disability
- Vacation Policy
- Incentive Eligible
- Long Term Planning:
- 401(k) Retirement Program
- Paid Life Insurance
- Tuition Reimbursement
- Team Member Programs:
- Our Big 3 Mission Statement Leaders of the Month/Year
- Annual Performance Appraisals and Wage Increase Opportunities
- Annual Team Member Banquets
- Annual Team Member Engagement Survey
- Discounted Room Rates for Team Members, Family and Friends
- Complimentary Room Stays
- Weekly Payroll
- Free Parking
B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.
Equal Opportunity Employer/Veterans/Disabled
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Навыки
- Leadership
- Microsoft Office
- Budget Management
- Sales Management
- Market Intelligence
- Revenue Management
- Business Planning
- STR
- Delphi
- Catering Sales
Возможные вопросы на собеседовании
Проверка способности работать с разными стандартами брендов Hilton и Marriott одновременно.
Как вы планируете адаптировать стратегии продаж для трех разных брендов отелей, учитывая их уникальную целевую аудиторию?
Оценка навыков использования аналитических инструментов, указанных в вакансии.
Опишите ваш опыт работы с системами Delphi и STR. Как эти инструменты помогали вам увеличивать доход в прошлом?
Важно понять, как кандидат будет распределять ресурсы между тремя объектами.
Как вы расставляете приоритеты в управлении временем и ресурсами, когда курируете несколько объектов с разными операционными потребностями?
Вакансия предполагает управление персоналом и развитие команды.
Расскажите о случае, когда вам пришлось корректировать работу подчиненного, не выполняющего план продаж. Каков был результат?
Проверка навыков антикризисного управления и работы с клиентами.
Приведите пример сложной ситуации с ключевым корпоративным клиентом и опишите, как вы обеспечили восстановление сервиса и сохранение отношений.
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