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Employee Relations Partner
Stripe — это топовый работодатель с мировым именем и сильной корпоративной культурой. Позиция предлагает отличные возможности для профессионального роста в сфере HR и влияние на глобальные процессы компании.
Сложность вакансии
Роль требует глубоких знаний в области трудового законодательства и опыта проведения сложных расследований на глобальном уровне. Высокая планка ответственности и необходимость взаимодействия с руководством делают позицию сложной, но перспективной.
Анализ зарплаты
Зарплата в Stripe для данной роли в Мехико обычно соответствует верхнему децилю рынка. Учитывая требования к опыту (3-5 лет) и сложность задач, компенсация будет значительно выше средней по региону для HR-специалистов.
Сопроводительное письмо
I am writing to express my strong interest in the Employee Relations Partner position at Stripe. With a solid background in managing complex global investigations and a deep understanding of employment-related laws, I am eager to contribute to Stripe’s mission of increasing the GDP of the internet by fostering a respectful and compliant workplace environment.
In my previous roles, I have successfully led high-complexity ER cases, balancing empathy with risk management and legal compliance. I am particularly drawn to Stripe’s commitment to building a well-skilled team that enables managers and ICs to navigate challenging career moments. My experience in coaching leaders and leveraging data-driven insights from case management systems like HR Acuity aligns perfectly with the responsibilities of this role.
I am a self-motivated professional who thrives in fast-paced, high-growth environments. I look forward to the possibility of bringing my expertise in conflict resolution and stakeholder management to the Employee Relations and HR Compliance team at Stripe.
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Описание вакансии
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the team
The Employee Relations and HR Compliance team is a relatively new center of excellence here at Stripe. We are striving to build a respectful, balanced, well-skilled team focused on enabling the People team, managers, and ICs to navigate challenging career moments while balancing compliance, empathy, and risk, resulting in success and engagement for all.
What you’ll do
We are looking for an Employee Relations Partner to join our team at Stripe. This individual will have deep subject knowledge and expertise in employee relations and will be an instrumental part of the team, focusing on improving and implementing frameworks, guidelines, approaches, and best practices. The Employee Relations Partner will be highly cross functional and collaborative, partnering to inform and support Stripes and their managers.
Responsibilities
Case Management
- Provide support to or personally lead medium to high complexity employee relations investigations, making recommendations on appropriate courses of action, matching investigation strategy to the complexity, risk, sensitivity, and confidentiality of the investigation
- Guide escalated performance management cases, supporting our People Partner and People Specialist teams
- Ensure cases are handled fairly, consistently, transparently, in a timely fashion, and in line with operating principles, policies, and appropriate local laws
Advising
- Counsel People Partners, People Specialists, and business leaders on ER issues, trends and risks to foster sound business decisions. As needed, advise on cross-people team projects
- Ensure that optimal decisions are made by leaders, People Partners/Specialists and other stakeholders through influencing, coaching, and by providing technical expertise and sound strategy
- Collect, analyze, interpret and make recommendations on ER related data
Other Projects
- + Conduct training for leaders, managers, employees, People Partners, People Specialists, Talent Partners, and other stakeholders
+ Establish best practices for working within an organized case management system (HR Acuity preferred) and ensure that we are leveraging data and insights from the system to inform our approach to employee relations
+ Other projects as assigned
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- Bachelor’s degree required; JD, MBA, or other Advanced Degree preferred
- 3-5 years of Employee Relations/Human Resources or equivalent experience managing complex global investigations
- Superior written oral communication skills
- Ability to be discreet and maintain confidentiality is required
- Must be self-motivated and have an enhanced ability to prioritize/plan in a fast-paced, high growth environment
- Strong analytical skills and experienced decision maker who uses good reasoning and sound judgment required
- Must be able to work under pressure and deal with complex issues, while maintaining composure
- Ability to remain positive, collaborative, and objective while under pressure
- Proven track record of positively influencing leaders, teams, and stakeholders
- Ability to be a coach, mentor, advise, and partner with stakeholders at varying levels of seniority
- Strong knowledge of ER, labor relations, training, and conflict resolution, along with direct experience leading complex global investigations at all levels, including executive level
- Deep understanding of FMLA, EEO laws, ADA and other employment-related state and federal laws & regulations in the United States
- Open to travel, as some travel may be required
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Навыки
- Case Management
- Data Analysis
- Stakeholder Management
- Human Resources
- Coaching
- Employee Relations
- Conflict Resolution
- Employment Law
- Labor Relations
- HR Acuity
Возможные вопросы на собеседовании
Проверка опыта работы со сложными кейсами и умения сохранять объективность.
Опишите самое сложное расследование в вашей практике: с какими этическими дилеммами вы столкнулись и как их разрешили?
Оценка навыков влияния на руководство и аргументации своей позиции.
Как вы подходите к ситуации, когда бизнес-лидер не согласен с вашими рекомендациями по дисциплинарному взысканию?
Проверка аналитических способностей и умения работать с данными.
Какие метрики в системе управления кейсами (например, HR Acuity) вы считаете наиболее важными для выявления системных проблем в коллективе?
Оценка знаний законодательства и умения применять их на практике.
Как вы обеспечиваете соблюдение баланса между местным трудовым законодательством и глобальными корпоративными стандартами Stripe?
Проверка навыков коучинга и предотвращения конфликтов.
Какую стратегию обучения менеджеров вы бы предложили, чтобы снизить количество эскалаций по вопросам производительности труда?
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